AI & Telecom Systems Architect | VoIP/PBX · CCaaS · AI Agents · SaaS Platforms | 20+ Yrs · 90+ Contracts

I build AI and telecom systems that run real businesses — not demos.
With 20+ years of hands-on engineering and 90+ contracts delivered, I design production-grade platforms that go from idea to MVP to scale — and keep running long after delivery.
If your project involves AI agents, VoIP/PBX, CCaaS, SaaS platforms, or complex backend systems, you're exactly who I work with.

🚀 What I Deliver (Client Outcomes, Not Job Titles)
AI Voice & Workflow Automation
AI inbound/outbound voice agents · Call & SMS automation · LLM-powered lead qualification & appointment booking · Legal, insurance & analytics decision systems · n8n workflow automation
Telecom, VoIP & CCaaS Platforms
Multi-tenant IP PBX · FreeSWITCH & Asterisk · SIP trunk & DID integrations · Predictive & power dialers · Call masking & recording · CCaaS dashboards with queue, agent & analytics views
Custom SaaS & ERP Systems
Insurance ERP (policies, underwriting, claims) · Telecom ERP (billing, CDRs, provisioning) · CRM & lead management · Admin panels, analytics dashboards · Subscription & payment automation

🧠 AI & LLM Engineering — Where It Actually Makes Sense
I don't bolt AI onto projects as a buzzword. I design reliable, auditable AI pipelines built for production trust — not investor demos.
OpenAI · Claude · Gemini · Voice bots & chatbots · Prompt engineering for consistency · AI-assisted analytics & reporting

🧩 Full-Stack Engineering Stack
Backend: Node.js · Python (NestJS, FastAPI, Flask) · PostgreSQL · MongoDB · Multi-tenant architecture · REST APIs · RBAC & audit logs
Frontend: Next.js · React · Real-time dashboards · React Native · PWA · Push notifications
DevOps: Docker · Linux hardening · CI/CD · Nginx/Apache · Asterisk & FreeSWITCH server management · SIP/RTP/TCP debugging (yes, including tcpdump)

📌 Recent Highlights

AI outbound calling system — FreeSWITCH + LLM integration
Multi-tenant IP PBX & CCaaS platform built from ground up
AI voice bots integrated with Twilio
Telecom ERP with full billing & CDR analytics
Automated CRM workflows via n8n
Next.js analytics dashboards for telecom & finance


🏆 Why Clients Hire Me (And Come Back)
✔ I think like a product owner, not just a developer
✔ Production-grade architecture — no shortcuts that break under load
✔ Honest timelines, clear communication — no surprises
✔ I stay accountable after delivery — I build systems meant to run businesses
✔ Blockchain/Web3 when genuinely needed (DApps, crypto payments — no hype)

If you need a system built right the first time — let's talk.

Work Terms

Here's the updated and optimized version of all three sections:

💰 Payment Terms — Built Around Your Confidence
Milestone-Based Payments
For fixed-price projects above $2,000, payments are tied to clearly defined delivery milestones — you only pay as real progress is made, never upfront in full.
Hourly Engagements
Fully transparent time tracking via Guru's WorkRoom or a custom timesheet — you see exactly what's being worked on and when.
No-Risk Paid Pilot
Not sure yet? Start with a small scoped task. Scale the engagement only when you've seen the quality firsthand. No pressure, no lock-in.

I structure payments to protect your investment — not mine.


🛠 Tools & Tech I Work With
CategoryTools & PlatformsAI & LLMsOpenAI GPT-4, Claude, Gemini, Custom LLMs, VAPI.ioAutomationn8n, Make.com (Integromat), GoHighLevelTelecomTwilio, Asterisk, FreeSWITCH, SIP/RTP stackBackendNode.js, NestJS, Python, FastAPI, FlaskFrontendReact, Next.js, React Native, FlutterDatabasesPostgreSQL, MongoDB, RedisDevOps & CloudAWS, Azure, Docker, CI/CD, Linux, NginxCMS & CommerceWordPress, Magento 2ArchitectureMulti-tenant SaaS, CCaaS, Contact Center integrations

🌟 Your Success Is My Reputation — Literally
I don't treat projects as tickets to close. I treat them as systems that need to work — for your team, your clients, and your business goals.
500+ clients across 3 continents. 90+ contracts on Guru. 20+ years in production engineering.
Every deliverable I ship is:

✔ On time — with honest timelines set from day one
✔ On budget — no scope creep surprises
✔ Built to last — architecture that scales, not just demos that impress

When you hire me, you're not getting a freelancer who disappears after delivery.
You're getting an engineer who's invested in what you're building.