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Programming & Development Telephony / Telecommunications

SMS Call AI Agent WhatsApp integration

$13/hr Starting at $500

Top Communication API Integration Services to Automate Customer Engagement  

In today’s fast-paced market, automating customer communication is key to reducing operational costs and improving response times. As a certified communication API specialist, I help businesses streamline call systems, SMS workflows, and WhatsApp campaigns using top platforms like Twilio, RingCentral, WhatsApp Business API, Plivo, and 3CX.

Why 1,500+ Businesses Trust My Solutions:

✅ 95% Faster Customer Response: Integrate Click2Call, SMS automation, and intelligent call routing.

✅ API-Driven Workflows: Connect Twilio, WhatsApp, or custom APIs to your CRM, ERP, or e-commerce platform.

✅ Global Carrier Support: Local numbers, bulk SMS, and low-latency voice services in 50+ countries.

✅ 24/7 Monitoring & Compliance: Ensure HIPAA/GDPR-ready solutions with 99.9% uptime.

 

1. Twilio API Integration ServicesLeverage Twilio’s cloud platform for:

  • Voice & video calls with AI-powered IVR systems

  • SMS/MMS marketing campaigns (open rates as high as 98%)

  • WhatsApp Business API for order confirmations & support


2. WhatsApp Business API SolutionsLaunch compliant WhatsApp campaigns with:

  • Green Tick approval & template messaging

  • Bulk broadcasts for sales alerts or appointment reminders

  • Chatbot integrations for 24/7 customer queries


3. PBX & Call Center IntegrationsUpgrade legacy systems with:

  • Cloud-based PBX (3CX, RingCentral, FreeSWITCH)

  • Skills-based call routing & queue management

  • Call recording & real-time analytics


4. SMS/MMS AutomationDrive sales with bulk SMS tools for:

  • OTPs & transactional alerts (99% delivery rates)

  • Promotional campaigns via Twilio, Plivo, or Telnyx

  • Two-way SMS for surveys or bookings


Key Benefits of Automating Communication Workflows

🔹 Reduce Costs: Cut call center expenses by 40% with AI call routing.

🔹 Boost Sales: Click2Call buttons increase conversions by 31% (Forbes).

🔹 Scale Globally: Local numbers and multi-language IVR for international audiences.

Popular Use Cases:

  • E-commerce: Abandoned cart recovery via SMS/WhatsApp

  • Healthcare: Appointment reminders & telehealth calls

  • SaaS: In-app voice/video support with Twilio


FAQ:

Q: Which API is best for SMS integration?
A: Twilio leads for global reach, while Plivo/Telnyx offer cost-effective bulk SMS in specific regions.

Q: How long does WhatsApp Business API approval take?
A: 2-4 weeks.

Why Hire a Communication API Expert?

  • 78% of customers prefer messaging over calls (Salesforce). My solutions focus on:

    • Omnichannel support: Unify calls, SMS, WhatsApp, and email.

      • Low-code integrations: Deploy in days, not months.

    • Compliance: Avoid fines with GDPR/HIPAA-ready setups.

Ready to Transform Your Business Communication?Stop losing leads to missed calls or manual workflows. Let’s build a system that converts.

📞 Schedule a Free Strategy Session Today

👉 Get Twilio/WhatsApp API integration in 14 days

👉 50% off first-month support

👉 100% white-label solutions available


About

$13/hr Ongoing

Download Resume

Top Communication API Integration Services to Automate Customer Engagement  

In today’s fast-paced market, automating customer communication is key to reducing operational costs and improving response times. As a certified communication API specialist, I help businesses streamline call systems, SMS workflows, and WhatsApp campaigns using top platforms like Twilio, RingCentral, WhatsApp Business API, Plivo, and 3CX.

Why 1,500+ Businesses Trust My Solutions:

✅ 95% Faster Customer Response: Integrate Click2Call, SMS automation, and intelligent call routing.

✅ API-Driven Workflows: Connect Twilio, WhatsApp, or custom APIs to your CRM, ERP, or e-commerce platform.

✅ Global Carrier Support: Local numbers, bulk SMS, and low-latency voice services in 50+ countries.

✅ 24/7 Monitoring & Compliance: Ensure HIPAA/GDPR-ready solutions with 99.9% uptime.

 

1. Twilio API Integration ServicesLeverage Twilio’s cloud platform for:

  • Voice & video calls with AI-powered IVR systems

  • SMS/MMS marketing campaigns (open rates as high as 98%)

  • WhatsApp Business API for order confirmations & support


2. WhatsApp Business API SolutionsLaunch compliant WhatsApp campaigns with:

  • Green Tick approval & template messaging

  • Bulk broadcasts for sales alerts or appointment reminders

  • Chatbot integrations for 24/7 customer queries


3. PBX & Call Center IntegrationsUpgrade legacy systems with:

  • Cloud-based PBX (3CX, RingCentral, FreeSWITCH)

  • Skills-based call routing & queue management

  • Call recording & real-time analytics


4. SMS/MMS AutomationDrive sales with bulk SMS tools for:

  • OTPs & transactional alerts (99% delivery rates)

  • Promotional campaigns via Twilio, Plivo, or Telnyx

  • Two-way SMS for surveys or bookings


Key Benefits of Automating Communication Workflows

🔹 Reduce Costs: Cut call center expenses by 40% with AI call routing.

🔹 Boost Sales: Click2Call buttons increase conversions by 31% (Forbes).

🔹 Scale Globally: Local numbers and multi-language IVR for international audiences.

Popular Use Cases:

  • E-commerce: Abandoned cart recovery via SMS/WhatsApp

  • Healthcare: Appointment reminders & telehealth calls

  • SaaS: In-app voice/video support with Twilio


FAQ:

Q: Which API is best for SMS integration?
A: Twilio leads for global reach, while Plivo/Telnyx offer cost-effective bulk SMS in specific regions.

Q: How long does WhatsApp Business API approval take?
A: 2-4 weeks.

Why Hire a Communication API Expert?

  • 78% of customers prefer messaging over calls (Salesforce). My solutions focus on:

    • Omnichannel support: Unify calls, SMS, WhatsApp, and email.

      • Low-code integrations: Deploy in days, not months.

    • Compliance: Avoid fines with GDPR/HIPAA-ready setups.

Ready to Transform Your Business Communication?Stop losing leads to missed calls or manual workflows. Let’s build a system that converts.

📞 Schedule a Free Strategy Session Today

👉 Get Twilio/WhatsApp API integration in 14 days

👉 50% off first-month support

👉 100% white-label solutions available


Skills & Expertise

A2BillingAPI DevelopmentAsteriskCDMACisco Unified Call ManagerCisco VoIPCommunication SkillsComputer EngineerCustomer ServiceDesignFreeSWITCHInteractive Voice ResponseMarketingOpenSIPSProcess DesignSMSSMS GatewaySoftware DevelopmentStructured CablingTelecommunications SystemsTelephonytrixboxVICIdialVoiceXMLVoIP

1 Reviews

  • RobRdam says,

    In my job assignment I forgot to mention that communication with the database is done through webservices. Freelancer needed some time to get to grips with webservices, that's why the deadline wasn't met. Communication with freelancer was excellent, good documented questions.

    for PHP Bootstrap expert on Jun 20, 2017