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Skills

  • Data Entry
  • Data Mining
  • Lead Generation
  • Sales
  • Telemarketing
  • Web Research
  • Customer Service
  • Data Management
  • Skill
  • Accounting
  • Admin Support
  • Analytics
  • Appointment Setting
  • Backgrounds
  • Business to Business Marketing Strategy (B2B)

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Services

  • Top Rated Freelancer

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    -Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeless and creativity. -Over 5 yrs in experience in the Business process outsourcing industry,with...

    Admin SupportAnalyticsBackgroundsCampaign PlanningCustomer Service

  • Senior Quality Assurance Specialist

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    -Mentor junior QAs with Telemarketing/Lead Generation Quality Assurance methodologies, practices and techniques. -Assist project leaders in solving QA issues. -Verifies telemarketing/lead generation results...

    Lead GenerationMentoringModelingSalesSkill

  • Marketing Caller/Inside Sales Rep

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Trained for both Business to Consumer and Business to Business accounts. Work includes setting appointments and generating leads for Callbox, to market telemarketing services for businesses.

    AccountingAppointment SettingBusiness to Business Marketing Strategy (B2B)Business to Consumer Marketing Strategy (B2C)Inbound Marketing

  • Sales Associate/Telemarketer

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    -Cold calling business professionals- C Level positions; using a given system, CRM/Pipeline. Responsible for influencing existing or potential customers to buy products or services. -Using scripts to...

    Cold CallingCustomer ServiceSalesTelemarketing

  • Data Entry/List Builder

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Provide needed information of the prospect these are the Owners or in a Clevel position. Includes company name, no. of employees, Location of the company, Company description, Name of the contact person,...

    Data EntryData ManagementDescriptive WritingEmail ServicesLead Generation

About

I've been able to help clients expand their clientele, increase their sales and promote their business.

Sr. Quality Assurance Analyst | Demand Science Team Davao Inc – A Pure Incubation Company June 2015 - October 2016
-Scrutinizes calls and ensures that all leads submitted to clients are qualified based on campaign specifics.
-Oversees and trains/mentor Jr. QA's
***
Quality Assurance Analyst | Callbox Sales and Marketing Solutions (Davao)
March 2014 - October 2014
-Determines telemarketing quality standards by studying outbound calls and conducting test calls to telemarketing service representatives on new products.
-Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call.
-Provides feedback to telemarketers by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions.
-Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training.
***
Sales Associate/Telemarketer| Callbox Sales and Marketing Solutions
April 2011 - December 2013
-Identifies prospects by reading telephone and zip code directories and other prepared listings.
-Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
-Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
-Completes orders by recording names, addresses and other pertinent information
-Keeps equipment operational by following manufacturer's instructions and established procedures.
-Maintains safe and clean working environment by complying with procedures, rules, and regulations.
-Maintains operations by following policies and procedures; reporting needed changes.

Work Terms

Available
Less than 30 hrs/week