Starting a new chapter in my life with functional and dedicated desktop support.
I am an experienced IT professional and Junior QA specialist with expertise in systems administration, troubleshooting, and automation. I create efficient workflows, develop PowerShell and Batch scripts, and design QA processes to ensure software and hardware reliability. Skilled in manual testing, test case design, and documentation, I also produce instructional guides and video training for end users. I am passionate about helping businesses streamline operations, improve user experience, and implement actionable solutions through structured analysis, automation, and process improvement.
Work Terms
I am currently employed full-time (Monday – Friday, 7:00 AM – 4:00 PM CST) and am available for freelance projects outside of these hours, including evenings and weekends. I am flexible with short-term or long-term engagements and committed to meeting deadlines and delivering quality work. Communication is preferred via electronic mail or messaging platforms, with scheduled calls or meetings arranged before or after my core work hours. I prioritize responsiveness, reliability, and clear updates to ensure smooth collaboration with clients.