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Skills

  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Cold Calling
  • CRM
  • Five9
  • Outbound Sales
  • Sales
  • Telemarketing
  • Telephone Support
  • Telephony
  • Telesales

Services

  • Telephone Sales

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    I will perform your inbound and outbound cold calling with professionalism, consistency, and a strong focus on results. Whether you need a dedicated caller to generate new leads, follow up with warm prospects,...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling

About

I am thrilled that you are considering me to work on your project. With a bachelor’s in business management from Mid-America Christian University, and my master’s in marketing with a concentration on digital marketing, coupled with Foundational Google Ads Certifications in Search, Video, and Display, a Google Analytics 1 and 2, and a HubSpot Digital Marketing Certification. I possess the qualifications and enthusiasm to contribute significantly to your digital marketing team. In addition, I am a certified career coach and life coach amongst other coaching certifications I have attained.
Throughout my academic and professional journey,

I have cultivated a keen interest in digital marketing strategies and a passion for leveraging data-driven insights to optimize campaigns across multiple channels. My foundational knowledge of pay-per-click (PPC), display, and video advertising and my commitment to continuous learning positions me to thrive in this dynamic role. In addition, I am trained in using my marketing background to position content excitingly and engagingly to grow and maintain audience attention and ensure a maximum return on investment.

As a Remote Sales and Customer Service Agent, I orchestrated the implementation of call-tracking metrics, resulting in a 25% enhancement in team productivity. This achievement highlights my ability to analyze data, identify areas for improvement, and implement strategic solutions. This skill will prove invaluable in monitoring and optimizing digital marketing campaigns for your network of small business owners. I have a strong desire to learn the skills to drive results-based campaigns for Service Master customers. Working on the organization's front lines taught me critical active listening skills and how to drive an empathetic interaction to ensure that clients feel heard and represented.

My experience as a Junior Account Executive has honed my skills in fostering strong client relationships, conducting market research, and delivering compelling presentations. I have consistently demonstrated resilience and adaptability in managing challenging situations, converting initial objections into successful business opportunities – a testament to my strong communication abilities and commitment to achieving organizational goals. This experience was a great way for me to gain crucial experience establishing customer advertising, determining advertising budgets, assisting in qualifying and updating digital assets, and branding. My hunger for new challenges, detail-oriented approach, and ability to manage multiple projects simultaneously make me an ideal candidate for this role.

My resume is attached, highlighting my relevant qualifications and achievements. I am excited about the opportunity to participate in your project and look forward to discussing how my skills and passion for digital marketing can contribute to your ongoing success.

Sincerely,
Zion Willingham

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