- Managing accounts across multiple industries (SaaS, logistics, fintech, edtech)
I manage high-value client accounts across diverse sectors including SaaS, logistics, fintech, and education. I ensure tailored support for each client by understanding their specific industry needs, aligning solutions with their goals, and maintaining long-term satisfaction and retention.
- Coordinating multi-stage projects and stakeholder communication
I serve as the central point of contact for all stakeholders, ensuring smooth coordination between internal teams and clients. I manage project timelines, deliverables, and expectations while keeping all parties aligned through clear, timely communication and progress tracking.
- Deadline and milestone tracking using Trello, ClickUp, or custom tools
I use project management platforms like Trello, ClickUp, and custom CRMs to set, monitor, and adjust deadlines. I keep milestones on track, flag potential delays early, and maintain visibility for both clients and internal teams to ensure consistent, on-time delivery.
- Weekly reporting and client progress updates
I provide structured weekly reports and progress summaries tailored to each client’s KPIs and priorities. These updates include project status, upcoming deliverables, blockers (if any), and performance metrics—ensuring transparency, trust, and alignment at all times.