Client Success Manager | CRM Specialist | Account Management
A seasoned Client Success Manager and Customer Relationship Leader with a proven track record across Tech Startups, Finance & FinTech, Logistics, EdTech, SaaS, and Telecom Industries. I specialize in elevating user experience, building loyalty, and aligning teams to exceed KPIs through strategic planning, automation, and data insights.
I have led and coached high-performing customer-facing teams, launched loyalty programs, and executed end-to-end client lifecycle strategies — from onboarding to long-term satisfaction.
Passionate about helping startups succeed through strong customer operations.
Tools & Platforms:
ClickUp, Trello, Zendesk, HubSpot, Salesforce, Notion, Zoho, Slack, Custom CRMs and more platforms/applications.
What I Offer:
- Account management and growth
- CRM setup, optimization, and team training
- Performance monitoring and KPI tracking
- Workflow automation and operational streamlining
- Voice-of-customer programs and feedback loops
- Data-driven client retention and upsell strategies
With international experience in the U.S., Europe, Australia, and the MENA region, I bring cultural agility and a deep understanding of global customer needs. I’m ready to become your go-to partner in client retention, account management, operations efficiency, and scalable success.
Work Terms
- Open to Full & Part Time
- Weekly, Biweekly, or Monthly Payments