We design and develop human-like AI voice agents and automated calling platforms for sales, customer support, lead qualification, recruitment, appointment booking, reminders and high-volume business communication.
Our AI calling solutions can manage inbound and outbound conversations 24/7, understand natural speech, follow business-specific conversation flows and take actions during or after a call.
Our services include:
• Custom AI voice-agent development
• Inbound and outbound call automation
• AI sales and cold-calling agents
• Lead qualification and follow-up workflows
• AI customer-support agents
• Appointment booking and calendar integration
• Automated reminders and confirmations
• AI recruitment and screening interviews
• Multilingual voice-agent development
• Natural Language Processing and intent detection
• Speech-to-text and text-to-speech integration
• Voice, accent and speaking-style configuration
• Sentiment analysis and diarization
• Knowledge-base and RAG integration
• Visual conversation-flow development
• Conditional logic and scripted call paths
• Contact-list upload and campaign scheduling
• Call transfer to human representatives
• SMS and WhatsApp actions
• Webhooks, Zapier and third-party integrations
• Call logs, recordings and analytics
• SaaS dashboard and user management
• Cloud deployment, testing and maintenance
Our technical capabilities include Node.js, Python, React.js, Next.js, PostgreSQL, REST APIs, webhooks, OpenAI, ElevenLabs, Twilio, Zapier, Cal.com, Salesforce, HubSpot and cloud platforms such as AWS and Azure.
What makes Codenia different is that we build complete voice-automation workflows—not isolated voice demos.
We study your call scripts, customer journeys, escalation rules, integrations, languages and expected actions before designing the AI agent.
We focus on low-latency conversations, natural responses, interruption handling, accurate knowledge retrieval, reliable call routing and human escalation when required. Our team combines AI engineering, telephony integration, full-stack development, UI/UX design and cloud architecture.
With more than 20 years of software-development experience, we can take your AI calling solution from discovery and prototype to secure production deployment and ongoing optimization.
Whether you need an AI sales representative, support agent, recruiter, appointment assistant or custom voice-automation platform, we can build it around your business.