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Call Center Agent

$15/hr Starting at $25

I have a collective experience of 2 years in the BPO industry. Accounts I handled were: 1. Customer Contact Channels - Reservations for DTAG (Dollar / Thrifty Automobile group) then later handled Support Desk for the same account. My responsibility as a Support Desk agent ranged from making car reservations inside or outside the US and Canada, handling customers looking for supervisors, finding the nearest rental location and supporting other reservation agents. 2. SPICRM - handled DIsh Satellite TV sales. It's an Inbound account. The job is to make sure the prospect customers calling in will be well educated about the benefits of the service so that they will subscribe.

About

$15/hr Ongoing

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I have a collective experience of 2 years in the BPO industry. Accounts I handled were: 1. Customer Contact Channels - Reservations for DTAG (Dollar / Thrifty Automobile group) then later handled Support Desk for the same account. My responsibility as a Support Desk agent ranged from making car reservations inside or outside the US and Canada, handling customers looking for supervisors, finding the nearest rental location and supporting other reservation agents. 2. SPICRM - handled DIsh Satellite TV sales. It's an Inbound account. The job is to make sure the prospect customers calling in will be well educated about the benefits of the service so that they will subscribe.

Skills & Expertise

AccountingBPOCall CenterCustomer ServiceInbound MarketingPhone SupportSales

6 Reviews