Crafting a Robust VOIP Calling Solution with Custom CRM Integration: Our endeavor involves creating a comprehensive VOIP calling solution with seamless integration into popular third-party CRMs like Salesforce, Zoho, Sugar, Vtiger, and SuitCRM. This is achieved through a combination of advanced technologies including FreeSWITCH, FusionPBX, Asterisk, freePBX, OpenSIPS, and various web development frameworks like PHP, MVC, Angular, Vue.js, React.js, Node.js, Laravel, Codeigniter, YII, and RubyonRails.
Diverse Dialing Capabilities: Our solution encompasses versatile dialing features including VOIP Auto Dialer, Predictive Dialer, and Robo Dialer. This suite of tools caters to various communication needs.
Advanced PBX Functionality: We offer an all-inclusive IPPBX solution, catering to seamless internal communication within the organization. This includes features like call routing and management.
Broadcasting Capabilities: Our solution empowers organizations with Fax Broadcast, Voice-mail, and SMS broadcasting capabilities, enabling efficient mass communication.
Integrated Platforms: We expertly integrate prominent VOIP platforms like Newfies-dialer, FusionPBX, Elastix, Issabel, FreePBX, A2Billing, ASTPP, 3CX, RingCentral, Freeswitch, Asterisk, ViciDial, and Twilio API to provide a wide range of options to meet specific requirements.
Comprehensive Management: Our system facilitates DID (Direct Inward Dialing) management, Call Detail Record (CDR) viewing, and call recording functionalities, ensuring comprehensive tracking and analysis.
Effective Contact Handling: We enable smooth contact import functionalities, streamlining the process of managing and engaging with contacts.
Analytics and Statistics: Our solution offers in-depth web analytics statistics and diagrams for CDR, SMS, MMS, Voice Broadcasting, and FOIP (Fax over IP) functionalities, aiding data-driven decision-making.
IVR Implementation: Interactive Voice Response (IVR) capabilities are integrated with tracking and CRM functionalities, while a user-friendly back-end admin interface manages IVR operations.
Multi-Channel Broadcasting: Our platform supports Fax (FOIP) Broadcasting, On-Demand SMS/MMS/Voice broadcasting, RingLess Voice-mail, and Voice Message implementation, enhancing communication outreach.
Campaign Management: Scheduled and mass broadcasting of FAX, Voice, and RingLess communications, bolstering campaign effectiveness.
CRM Integration: Our solution supports robust CRM implementation, facilitating agents in tracking leads, monitoring their status, and managing comprehensive client details.
Cutting-Edge Technologies: We employ technologies like WebRTC for Agent Portals, enabling browser-based calling, and ensure efficient SIP Trunk and DID management.
Overall, our VOIP Solution offers a rich spectrum of capabilities: ranging from sophisticated dialing features to advanced CRM integration, all backed by a variety of innovative technologies.