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COMMUNICATIONS OFFFICER

-ESTABLISHING, MONITORING AND MAINTAINING GROUND TO AIR COMMUNICATION FOR ALL SAA AIRBORNE AIRCRAFTS OPERATING TO VARIOUS DESTINATIONS AROUND THE WORLD

-TO SUPPORT THE OPTIMIZATION OF THE SAFE OPERATIONAL FUNCTION WHILST ENSURING ALL COMMUNICATION IS FACILITATED TO PROMOTE ON TIME PERFORMANCE

-FACILITATE A JOINT DECISION MAKING PROCESS WITH VARIOUS DEPARTMENTS IN THE OPERATIONAL ENVIRONMENT ENSURING MINIMUM DISCOMFORT TO THE PASSENGER WHILST MAXIMIZING REVENUE EARNING POTENTIAL BY APPLYING THE FOLLOWING OPERATIONAL SCHEDULE RECOVERY TECHNIQUES

-ENSURE EFFECTIVE COMMUNICATION BETWEEN ALL SECTIONS, TO MAXIMIZE CO-OPERATION AND MINIMIZE DELAYS

- INITIATE AND COORDINATE OPERATIONS DURING BAGGAGE RECONCILIATION/ MANDATORY SECURITY CHECK AND CONTINUOUSLY MONITORING OF THE OPERATIONS SCHEDULE AS WELL DISSEMINATING TELEXES AS A MEANS OF PRIMARY COMMUNICATION WITH OUTSTATIONS

-NEGOTIATE PREFERRED / ALTERNATE PARKING BAY FOR LOADING AND INFORM RELEVANT PARTIES OF CHANGES

-FACILITATE LOGISTICAL SERVICE SUPPLY TO MINIMIZE DELAYS AND ESTABLISH SERVICEABILITY STATUS OF AIRCRAFT FOR THE SPECIFIC PLANNING PERIOD

-PREPARE AND REPORT ON SIGNIFICANT OPERATIONAL OCCURRENCES AND INCIDENTS

-MONITOR AND COORDINATE LATE BOARDING OF PASSENGERS

- SLOT CO-ORDINATION AND NEGOTIATION OF LOST SLOTS WITH ATNS BASED ON OPERATIONAL FUNCTIONALITY

- NEGOTIATE &MONITOR PARKING BAYS ALLOCATION WITH ACSA

-COMMUNICATE PARKING BAY CHANGES TO ALL THE RELEVANT DEPARTMENTS AND UPDATE MCS

- ATTEND DELAY MANAGEMENT FORUM TO PROVIDE AN ACCOUNT OF EVENTS FOR SIGNIFICANT OCCURRENCES

- ESTABLISH DURATION OF ADVERSE CONDITIONS, GATHER ALL INFORMATION THAT WILL LEAD TO SCHEDULE DISRUPTION, E.G. AIRCRAFT DIVERSIONS, REPORT TO MANAGER ON DUTY

-GATHER ALL RELEVANT INFORMATION ABOUT TECHNICAL SNAGS, INFORM MANAGER ON DUTY AND TECHNICAL ADVISOR

- ARRANGE ALTERNATE CREW OR STANDBY CREW; CO-ORDINATE WITH RELEVANT DEPARTMENTS TO ENSURE QUICK TURNAROUND

Skills & Expertise

AccountingAdobe AIRCommunication SkillsDesign ProcessEnvironmentalEvent PlanningForum PostingLead GenerationManagementMonitoringNegotiationOperations ManagementPlanningPromotionsQuickenReportsSafety EngineeringSchedulingSecurity ConsultingSEOTurnaround Management

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