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Administrative & Secretarial Customer Service & Account Management

Creative, Content and Technical Writing.

$7/hr Starting at $28

Highly skilled and results-oriented professional with a proven track record in client management, human resources, and relationship building. Adept at developing and executing effective strategies to enhance client satisfaction, streamline HR processes, and foster strong partnerships. Exceptional communication and interpersonal skills, enabling successful collaboration with diverse stakeholders. Strong problem-solving abilities and a keen eye for detail, driving continuous process improvement. Committed to delivering exceptional service and achieving organizational goals. A dedicated and adaptable leader with a passion for cultivating positive relationships and optimizing client and employee experiences.

Skills: 

Legal Knowledge: Expertise in legal principles and various practice areas. Document Management: Proficiency in creating, organizing, and managing legal documents. Software Proficiency: Familiarity with tools like Lawmatics, Smokeball, Clio, Gmelius, Aponitlet, HotDocs, Nitro Pro, and other legal software, Mocrosoft Egde/365, Google all Platforms,Icsoft, Canva, Adobe Pro, Bitrix, Slack, discord, Kennect. Financial Management: Handling invoices, managing Google Ads campaigns, and overseeing financial aspects. Project Management: Efficiently handling projects and matters using CRM and project management tools. Data Management: Expertise in organizing and safeguarding sensitive data. Technology Adaptability: Ability to adapt to various software and platforms used in the legal industry. Communication: Effective verbal and written communication with clients and team members. Time Management: Efficiently scheduling tasks and managing multiple responsibilities. Adaptability: Flexibility in adapting to different tasks and technologies. Attention to Detail: Ensuring accuracy in documents and data management. Problem-Solving: Resolving issues and challenges efficiently. Team Collaboration: Working seamlessly with attorneys and colleagues. Client Focus: Prioritizing client needs and delivering exceptional service.Supply chain management software, transportation management systems. Inventory Management: Inventory tracking, record-keeping, demand forecasting, quality control. Inventory management software, demand forecasting tools. Financial Management: Invoicing, payment processing, financial reporting, compliance. Accounting software, financial reporting tools. Process improvement, data analysis, technology integration. AI : Chatgpt, Bing Expert. Virtual Work Skills: Proficiency in remote work and virtual assistance. Legal Research: Conducting research to support legal cases and projects. Customer Relationship Management: Customer communication, Communication & Collaboration, Effective communication, team collaboration, meeting coordination, relationship building, conflict resolution, client meetings. Customer relationship management (CRM) software.

About

$7/hr Ongoing

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Highly skilled and results-oriented professional with a proven track record in client management, human resources, and relationship building. Adept at developing and executing effective strategies to enhance client satisfaction, streamline HR processes, and foster strong partnerships. Exceptional communication and interpersonal skills, enabling successful collaboration with diverse stakeholders. Strong problem-solving abilities and a keen eye for detail, driving continuous process improvement. Committed to delivering exceptional service and achieving organizational goals. A dedicated and adaptable leader with a passion for cultivating positive relationships and optimizing client and employee experiences.

Skills: 

Legal Knowledge: Expertise in legal principles and various practice areas. Document Management: Proficiency in creating, organizing, and managing legal documents. Software Proficiency: Familiarity with tools like Lawmatics, Smokeball, Clio, Gmelius, Aponitlet, HotDocs, Nitro Pro, and other legal software, Mocrosoft Egde/365, Google all Platforms,Icsoft, Canva, Adobe Pro, Bitrix, Slack, discord, Kennect. Financial Management: Handling invoices, managing Google Ads campaigns, and overseeing financial aspects. Project Management: Efficiently handling projects and matters using CRM and project management tools. Data Management: Expertise in organizing and safeguarding sensitive data. Technology Adaptability: Ability to adapt to various software and platforms used in the legal industry. Communication: Effective verbal and written communication with clients and team members. Time Management: Efficiently scheduling tasks and managing multiple responsibilities. Adaptability: Flexibility in adapting to different tasks and technologies. Attention to Detail: Ensuring accuracy in documents and data management. Problem-Solving: Resolving issues and challenges efficiently. Team Collaboration: Working seamlessly with attorneys and colleagues. Client Focus: Prioritizing client needs and delivering exceptional service.Supply chain management software, transportation management systems. Inventory Management: Inventory tracking, record-keeping, demand forecasting, quality control. Inventory management software, demand forecasting tools. Financial Management: Invoicing, payment processing, financial reporting, compliance. Accounting software, financial reporting tools. Process improvement, data analysis, technology integration. AI : Chatgpt, Bing Expert. Virtual Work Skills: Proficiency in remote work and virtual assistance. Legal Research: Conducting research to support legal cases and projects. Customer Relationship Management: Customer communication, Communication & Collaboration, Effective communication, team collaboration, meeting coordination, relationship building, conflict resolution, client meetings. Customer relationship management (CRM) software.

Skills & Expertise

Account ManagementAd DesignClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsContent WritingCorrespondence ManagementCustomer ServiceData ManagementFreshdeskManagementOrder ProcessingPayment Gateway IntegrationPhone SupportQuality AssuranceResearchZendesk

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