I bring a strong blend of communication, empathy, and problem-solving to every customer interaction. I listen actively, understand concerns with patience, and respond with clarity and professionalism to ensure customers feel supported and valued. I’m skilled in multitasking, managing tickets, handling chats and emails, and navigating CRM tools such as Zendesk, Freshdesk, and HubSpot. I pay close attention to detail, document accurately, and resolve issues efficiently while maintaining a positive and customer-focused attitude. Adaptable and quick to learn, I thrive in fast-paced environments and consistently deliver solutions that enhance customer satisfaction and strengthen brand trust.