I have three years of working experience in a call center that handles an international travel agency company. Also, I possess an excellent background in customer service, sales, merchandising, and marketing for seven years in an international company. An expert in spirits and alcohol, and achieved international training from Brown-Forman Company. I can communicate effectively, quickly without sacrificing the quality of my work. I can guarantee customer satisfaction from phone and email service. I can assure a fast acquisition of product knowledge. The ability to be patient in resolving client concerns and queries. I am flexible and work calmly under pressure. I can work confidently with other people and have the desire to help others. I can promote products skillfully, and effectively solve problems of customers by providing accurate information about the product. Also, I provide writing essay service for academic purposes and IELTS.