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Sales & Marketing customer relations

Customer Service Representative/VA

$6/hr Starting at $500

I was a customer service representative in one of the world's largest telecommunication companies.  I worked for different companies to understand and solve customers' problems and doubts. I have managed to improve my communication skills in dealing with an unsatisfied customer, troubleshooting, selling, and many more(Email, Chat, Phone). I have been working in the industry for 5 years.  Also, I always go the extra mile to ensure customer satisfaction.


Having worked in a call center for five years, I've had plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions.

About

$6/hr Ongoing

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I was a customer service representative in one of the world's largest telecommunication companies.  I worked for different companies to understand and solve customers' problems and doubts. I have managed to improve my communication skills in dealing with an unsatisfied customer, troubleshooting, selling, and many more(Email, Chat, Phone). I have been working in the industry for 5 years.  Also, I always go the extra mile to ensure customer satisfaction.


Having worked in a call center for five years, I've had plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions.

Skills & Expertise

Call CenterChat SupportClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCommunication SkillsCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service TrainingPhone SupportRelationship ManagementRelationship MarketingSalesSalesforceSocial CRMTelecommunications SystemsTroubleshootingZendesk

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