Below my responsibilities as a CSR, but not limited to, if more is needed, just reach out to me and we can discuss: •Provides customer service in a timely manner via several means which include email, face to face interaction, telephone, and live chat. 13+ Years of experience in the BPO industry and even more in Customer Service, I'm offering my skills to the market as I decide to give more time to my family and continue my venture in the remote work environment. I am resourceful and knowledgeable in the Call Center and Service Industry, providing service to major Companies in the US as Comcast, Xerox, IHG and many others.