Customer service representative with good multitask handling, listening attentively, Having market knowledge, Documentation skills, quality focus, resolving conflicts and issue of customers, patience, computer skills, works with adaptability, and organizational skills. Answering product and service queries, as well as suggesting information about other goods and services, the Customer Service Representative attracts potential customers. To ensure customer loyalty, process orders, plan communications, and satisfy customer needs. The aim is to maintain high customer loyalty while maintaining high service quality. Customer service aims on functioning some aspects such as, opening and managing customer accounts by keeping track of account details. Clarify the customer's concern, determine the cause of the problem, and pick and demonstrate the best way to fix the problem to resolve product or service issues. accelerating the process of correction or adjustment ensuring that the issue is resolved. As required, contribute to the team effort by completing related results. Organize a large number of incoming calls and obtain business leads. Follow the contact protocols, policies, and guidelines. Make an extra effort to engage customers. Customer concerns should be resolved via phone, email, mail, or social media. To contact customers and check account details, use the telephone. Warmly greet customers and determine the issue or explanation for their call. Customer concerns should be resolved via phone, email, mail, or social media. Customer service representative with a positive attitude, understanding and persuasive nature with dealing the issues and problems of the customers by listening and working with patience. Appreciating the customers while the service request is being processed. Customer service representative works with a " people-first" attitude such as they first prioritize the customer and deals with the issue so that customer can be well-satisfied with the customer service experience they received. Works with the aspect of empathy as they consider customer's problem their problem and solve it whole-heartedly.