All Services Programming & Development Customer Support and Service Desk Manage $15/hr · Starting at $50 Organized, flexible and devoted Service Desk Manager who constantly strives to the highest level of customer service through efficient team and customer account management. Friendly and willing to help at all times, dedicated to providing excellent customer experience. Started 10 years ago as Technical Support Specialist, then evolved to Support Coordinator role. After some time, took over the Applications (Internal Systems) Management function and working as Service Desk Manager in the last 4 years. Delivers better personal and team performance by listening, providing constructive feedback, mentoring and motivating. Delivers better outcomes performance by implementing operational and procedural improvements. About $15/hr · Ongoing Download Resume Organized, flexible and devoted Service Desk Manager who constantly strives to the highest level of customer service through efficient team and customer account management. Friendly and willing to help at all times, dedicated to providing excellent customer experience. Started 10 years ago as Technical Support Specialist, then evolved to Support Coordinator role. After some time, took over the Applications (Internal Systems) Management function and working as Service Desk Manager in the last 4 years. Delivers better personal and team performance by listening, providing constructive feedback, mentoring and motivating. Delivers better outcomes performance by implementing operational and procedural improvements. Skills & Expertise Account ManagementAdmin SupportAtlassian ConfluenceAtlassian JiraBusiness PlanningCall Center ManagementChat SupportCustomer ServiceCustomer SupportEmail SupportManagementMicrosoft DynamicsMicrosoft SharePointPhone SupportTechnical Support 12 Reviews Fredrik 18 says, Small task but big importance - Thanks! for Jira Service Desk fine-tuning on Jul 04, 2019 Fredrik 18 says, In deed I am :) for Jira Service Desk fine-tuning on May 15, 2019 Fredrik 18 says, Klime, a dream to work with :) for Jira Service Desk fine-tuning on May 13, 2019 Fredrik 18 says, Super! for Jira Service Desk fine-tuning on Apr 05, 2019 Fredrik 18 says, Magic! for Jira Service Desk fine-tuning on Jan 28, 2019 Sign up or Log in to see more. Browse Similar Freelance Experts Account ManagersConsultantsBusiness Planning ExpertsManagement ExpertsChat Support ServicesEmail Support SpecialistsMicrosoft Dynamics ConsultantsTechnical Support SpecialistsCall Center ManagersSharePoint DevelopersCustomer Service Representatives