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Customer Support Executive

$15/hr Starting at $300

  • Ensure customer satisfaction and provide professional customer support, 
  • Communicating and coordinating with colleagues as necessary.  
  • Expert in handling phone, live chat, and email queries 
  • Has background in equites, bonds, funds, FX and other asset classes. 
  • Can work with high service level 
  • Above average in Customer Satisfaction Surveys
  • Analyzing Invoices 
  • Answering billing/account queries of clients 
  • Processing withdrawals, and claims 
  • Guiding clients in using the app, building their portfolios, creating charts, pulling up historical data via Excel extension, etc  

About

$15/hr Ongoing

Download Resume

  • Ensure customer satisfaction and provide professional customer support, 
  • Communicating and coordinating with colleagues as necessary.  
  • Expert in handling phone, live chat, and email queries 
  • Has background in equites, bonds, funds, FX and other asset classes. 
  • Can work with high service level 
  • Above average in Customer Satisfaction Surveys
  • Analyzing Invoices 
  • Answering billing/account queries of clients 
  • Processing withdrawals, and claims 
  • Guiding clients in using the app, building their portfolios, creating charts, pulling up historical data via Excel extension, etc  

Skills & Expertise

Chat SupportCustomer SatisfactionCustomer ServiceExecutive AssistantOrder Processing

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