Customer Support Professional (5012889)

Administrative & Secretarial microsoft office software

Customer Support Professional

$25/hr Starting at $25

I am a highly results-oriented individual with over 5 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. With my last few years of employment being remote, I have also learned that I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each and every day and with the quality of work I provide.

I am highly skilled in live chat, email and phone support. I also am a very quick learner and catch on to new systems and programs with ease.

Some of the qualities I will bring to your team include:

• Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My personal KPI’s have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions.

• Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open.

• Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me.

I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.

About

$25/hr Ongoing

Download Resume

I am a highly results-oriented individual with over 5 years of experience in customer service. I thrive in team settings and work efficiently to solve customer problems while remaining cool under pressure. With my last few years of employment being remote, I have also learned that I am extremely comfortable with being independent and providing only the highest quality of work with minimal supervision. This shines through with my performance each and every day and with the quality of work I provide.

I am highly skilled in live chat, email and phone support. I also am a very quick learner and catch on to new systems and programs with ease.

Some of the qualities I will bring to your team include:

• Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective, professional and empathetic manner. My personal KPI’s have always been consistently high and I attribute this to truly putting the customer first and being understanding throughout all interactions.

• Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation and do my best to create an environment that is non-judgmental and open.

• Passion and Motivation: I have a true passion for customer service and take pride in making customers happy. Building relationships and making personal impacts is important to me.

I am also highly motivated to progress in my career and eager to grow and succeed with every position I hold.

Skills & Expertise

Customer ServiceEmail ServicesMicrosoft ExcelMicrosoft Excel ChartsMicrosoft Excel DashboardsMicrosoft Excel ModelsMicrosoft Excel Pivot TablesMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft Word

4 Reviews

Will 193 says,

Peter was fantastic to work with! Punctual and delivered exactly what I had in mind for deliverables. Peter walked me through steps when an errors occurred, their communication was far better than some of my former employers. Overall a wonderful person to work with. Would hire again for similar projects. 10/10

for Develop Reports in Tableau on Nov 12, 2020
Scott 821 says,

Peter was a pleasure to work with. He was collaborative, insightful, knowledgeable, and asked great questions. Highly recommended.

for Financials in PowerBI on Sep 02, 2020
tu 6 says,

thank you Peter for the good job. Peter's skill in data exploration techniques, data extraction and cleaning, your visualization skill is key to the success for the project. Peter demonstrated Peter demonstrated professionalism, data scientist, deliver quality and on time reports. Distance and cultural difference did not impact the communication. I would recommend Peter and Looking forward to working with him again on another project!

for Need BI reporting from data on Jun 18, 2019
Nabil_Beitinjaneh says,

Peter was eager to get the job done. We worked together as a team to make it happen. Thank you Peter.

for Tableau visualization for Bike Data on Jul 06, 2018

M. Peter