Looking for a reliable and professional Customer Support Specialist to handle client communication and deliver an outstanding customer experience? I provide virtual support services that help businesses maintain positive relationships through efficient, accurate, and friendly assistance.
With experience in chat, phone, and help desk systems, I manage customer inquiries with empathy and precision — ensuring each interaction reflects your brand’s professionalism. I also bring strong administrative and executive assistant expertise to keep operations organized and productive.
What I offer:
Manage customer interactions across multiple platforms
Handle order processing, account assistance, and issue resolution
Maintain accurate CRM records using Zendesk, Freshdesk, or HubSpot
Create and update FAQ or knowledge base content
Provide after-sales support and ensure client satisfaction
Assist with scheduling, data entry, and task organization
Tools & Technologies:
CRM: Zendesk, Freshdesk, HubSpot
Productivity: Microsoft Office, Google Workspace, Notion, Trello, Asana, ClickUp
Communication: Slack, Zoom, Microsoft Teams
Strengths:
✅ Excellent communication and multitasking skills
✅ Organized, reliable, and detail-oriented
✅ Calm and professional under pressure
I’m dedicated to helping businesses improve response times, strengthen customer loyalty, and maintain a polished professional image through exceptional support and organization.