Customer Support; Virtual/Admin Support

I offer a wide range of services designed to enhance efficiency and customer satisfaction. From managing daily administrative tasks to resolving complex customer issues, my expertise ensures your operations run smoothly.

• Customer Support : Chat, & Phone Support
• Virtual Assistance: Admin Support & Task Management
• SaaS Onboarding: Platform Training & Support
• Helpdesk Support: Efficient Ticket Management & Support
• Calendar & Inbox Management: Organized Scheduling
• Data Entry & Reporting: Accurate Data Management & Analysis
• CRM Management: Salesforce Administration
• Process Documentation: Knowledge base management, Standard Level Agreement & Operational Manual
• Project & Vendor Management: Promotional Campaigns, Product Launch, & Process Optimization
• Product Management: Product Lifecycle Management