Banner Image

Skills

  • Data Entry
  • Product Lifecycle Management
  • Team Building
  • Time Management
  • Administrative Assistant
  • Analytical Skills
  • Booking
  • Calendar Management
  • Chat Support
  • Communication
  • Communication Skills
  • Cross-functional Team Coordination
  • Customer Experience Management
  • Customer Relationship Management
  • Customer Service

Sign up or Log in to see more.

Services

  • Customer Support; Virtual/Admin Support

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    I offer a wide range of services designed to enhance efficiency and customer satisfaction. From managing daily administrative tasks to resolving complex customer issues, my expertise ensures your operations...

    Administrative AssistantAnalytical SkillsBookingCalendar ManagementChat Support

About

Customer Support & Success Specialist | Virtual & Administrative Assistant

Calm, efficient, and results-driven Customer Support & Virtual Assistance professional with 15+ years of success supporting executives, SaaS platforms, and customer-facing teams across different sectors. Adept at streamlining workflows, leading high-volume operations, leveraging data for strategic decision-making, fostering stakeholder collaboration, and resolving complex issues with empathy and clarity. Proven track record in improving CSAT, onboarding efficiency, and SLA compliance—delivering strategic and human-centered support solutions. Managed high-volume service teams (500+ locations), coordinated cross-border projects, and optimized workflows that saved 500+ man-hours annually.

Work Terms

Payment terms is weekly.
Communication mode is WhatsApp.
Available for the clients working hour.

Attachments (Click to Preview)