Dear Hiring Manager,

        I am a Microsoft Certified Professional with over 16 Years of MSP NOC/Helpdesk IT Services Experience where I worked as a full-time employee in the IT industry as Principal Senior Consultant Microsoft 365 & Support Engineer, System Administrator, Service Desk, Helpdesk, Desktop Support.

I have completed more than 1000 projects for companies from over the world. I have a 100% track record of delivering projects on time. Not an inch past the deadline, that's my credo. 

I'm your guy if you're a business looking for the best. Let's get in touch and discuss your project in detail and see how I can help you with the most convenient and efficient solution that caters to your every need and requirement.  Also, possessing excellent Customer Service skills and following Industry Certifications.

☑️ Implementing Microsoft Azure Infrastructure Solutions. ☑️ MCSA – Office 365. 

☑️ Server Virtualization with Windows Server Hyper-V and Systems Center Specialist. 

☑️ MCP - SharePoint ☑️ MCP – MS Exchange ☑️ MCP – Windows

                       You can reach me on Skyp "Netsupports" and be available now for a quick video meeting or audio call. Let's do it.

Following are my specialties and strongest skills:

☑️RMM: 

•Pulseway, Datto RMM (CenterStage), Ninja RMM, Splashtop Business, Screen Connect, Labtech, LogMeIn, LogMeIn Rescue, Team Viewer, Any Desk etc. 

•Ticketing: Jira, Autotask, ConnectWise, etc. 

☑️Microsoft Servers: 

•Windows Servers (2k-2k22), SBS (2k3-2k11) & Essentials Servers (2k12-2k22) deployment & administrations, IIS & SSL configurations, etc.

•Azure AD Connect and SSO with Azure & office 365, etc.

•Active Directory, AD Sites, Trust, AD Sites, FSMO Roles, DNS, Group Policies, DHCP, Print Services, Roaming Profiles, Redirected Folders, File Service & DC Migration, etc.

•Failover Cluster, Load Balancing, SCVVM, SCOM, SCDPM, etc. 

•Remote Desktop Services, Terminal Services, RRAS VPN (PPTP, L2TP, SSTP), etc.  

☑️Microsoft Azure: 

• Directory Synchronization using Azure AD Connect, Azure Active Directory, SSO, ADFS with On-Premises Windows Servers, etc.

•Resource groups, Virtual Networks, Storage & Virtual Machines configurations, Monitoring, etc.

•Enterprise Mobility Security (EMS) & Intune (Endpoint Management) etc.

☑️Virtualization: 

•Microsoft Hyper-V (2k8- 2k22), High Availability (HA) with Failover Clustering & Load Balancing, etc. SCVVM, SCOM & SCDPM 

•Private Cloud & Public Cloud.

•VMware Hypervisor Exsi (5.5-7.03), vSphere, vCenter (5.5-7.03), vMotion etc. 

☑️Microsoft Windows:

•Windows (XP,7,8,8.1,10, &11) Office 365 apps, Office (2k3-2022), Outlook, Malware Byte, ESET AV, Webroot, Bitdefender, etc. 

Thanks & Best Regards, 

 Jamshed Alam

MCSA Office 365 & Azure Certified Professional.