Business Development: Identifying business opportunities for Kelly via telephone, by participating in community/customer events, etc., conducting skill alerts to potential customers, maximizing conversion and Direct hire fee income Account Management: Conducting needs analyses, complying with acceptable customer requirements, resolving reporting and billing issues, soliciting customer feedback Order Fulfillment: Analyzing needs and taking customer orders, documenting order requirements in front office systems, conducting candidate searches, presenting candidates, scheduling interviews, following up on interviews, informing customers on status of orders, offering assignments to temporary employees, filling orders in front office systems, confirming orders to customer and temporary employees, conducting arrival calls, managing secondary suppliers Order Management: Conducting quality control calls, conducting order extensions, documenting order activity in front office systems, managi