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Programming & Development technical support / help desk (hardware / software)

IT Professional

$15/hr Starting at $35

Specialist in Information Security, Information Systems Audit, System & Network Administration, Project Management, Business Analysis, Data Analytics, DBA, Software Testing, Hardware Assembly, System Integration, IT Support and Services.

 As an IT Professional with over 20(+) years of experience in different positions in Information & Communication Technology.

  • In-depth experience in System & Network Administration, ERP & Process Automation, Windows, Linux, Office 365, SharePoint, Exchange Server, Cloud Computing, Google workspace, API, IoT, BI  Devops, PowerApps, Power automate VMWare, Desktop Virtualization, TCP/IP, LAN/WAN, Active Directory, VPN, PowerShell, and Server Management. 
  • Hands on experience in Technical Support, DC & DR Management, Router, Switch, Access points, Video Surveillance (CCTV), Intercom, IP-PABX, Video conference, Access Control System, Radio and Microwave communication.
  • Solid Knowledge on PC/Server Hardware Assembly, Hardware/Software troubleshooting and remote office support.
  • Working knowledge in Data Analysis, Data visualization, Data Normalization, Data Migration, SQL, Database Management & Administration.
  • Solid experience in Full Software Development Life Cycle and Software Testing Life Cycle.
  • Experience in Designing and Development Customize Software, Database, Reports & Web Application.
  • In-depth experience in all aspects of IT & Cyber Security, Security Information Event Management, Cyber Protection Strategy, Threat management and Log management,
  • Hands on experience on Penetration testing, Malware management, Vulnerability assessment, threat assessment and IT risk management,
  • Working Knowledge on SOC & NOC Management, Intrusion Prevention System, Intrusion Detection System, DDoS, endpoint protection, Data recovery, Network Security, Internet, Data and Email Security.
  • A highly analytical and adaptable problem-solver with proven success in troubleshooting.
  • Open to new ideas and always willing to learn; committed to ongoing professional development.
  • Areas of expertise in technical support include:

 * Server/Desktop/Laptop/Printer Support           * System & Network Support                                  

 * PC/Server/Hardware Assembly                       * SOC & NOC Support

 * Hardware/Software Install & support              * IT Security technical Support

About

$15/hr Ongoing

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Specialist in Information Security, Information Systems Audit, System & Network Administration, Project Management, Business Analysis, Data Analytics, DBA, Software Testing, Hardware Assembly, System Integration, IT Support and Services.

 As an IT Professional with over 20(+) years of experience in different positions in Information & Communication Technology.

  • In-depth experience in System & Network Administration, ERP & Process Automation, Windows, Linux, Office 365, SharePoint, Exchange Server, Cloud Computing, Google workspace, API, IoT, BI  Devops, PowerApps, Power automate VMWare, Desktop Virtualization, TCP/IP, LAN/WAN, Active Directory, VPN, PowerShell, and Server Management. 
  • Hands on experience in Technical Support, DC & DR Management, Router, Switch, Access points, Video Surveillance (CCTV), Intercom, IP-PABX, Video conference, Access Control System, Radio and Microwave communication.
  • Solid Knowledge on PC/Server Hardware Assembly, Hardware/Software troubleshooting and remote office support.
  • Working knowledge in Data Analysis, Data visualization, Data Normalization, Data Migration, SQL, Database Management & Administration.
  • Solid experience in Full Software Development Life Cycle and Software Testing Life Cycle.
  • Experience in Designing and Development Customize Software, Database, Reports & Web Application.
  • In-depth experience in all aspects of IT & Cyber Security, Security Information Event Management, Cyber Protection Strategy, Threat management and Log management,
  • Hands on experience on Penetration testing, Malware management, Vulnerability assessment, threat assessment and IT risk management,
  • Working Knowledge on SOC & NOC Management, Intrusion Prevention System, Intrusion Detection System, DDoS, endpoint protection, Data recovery, Network Security, Internet, Data and Email Security.
  • A highly analytical and adaptable problem-solver with proven success in troubleshooting.
  • Open to new ideas and always willing to learn; committed to ongoing professional development.
  • Areas of expertise in technical support include:

 * Server/Desktop/Laptop/Printer Support           * System & Network Support                                  

 * PC/Server/Hardware Assembly                       * SOC & NOC Support

 * Hardware/Software Install & support              * IT Security technical Support

Skills & Expertise

AnalyticsBusiness AnalysisChat SupportCommunication SkillsComputer RepairComputer TechnicianCustomer EngineeringData AnalysisData ManagementDesignDesktop SupportEmail SupportERPHelp DeskIT Service ManagementIt SupportManagementNetworkingProject ManagementReportsSoftware TestingTechnical SupportWeb Support

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