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Programming & Development technical support / help desk (hardware / software)

IT Support

$10/hr Starting at $25

I am a Systems Engineer and IT Specialist with over 10 years of experience delivering reliable technical support, system administration, and technology solutions for businesses and academic institutions.

My expertise covers:

    • IT Support & Help Desk: Troubleshooting hardware, software, and networking issues.

    • System & Server Administration: Windows Server, antivirus consoles, structured cabling, MySQL & PostgreSQL databases.

    • Web Development & Management: WordPress, Joomla, PHP, Java, .NET, IIS administration.

    • Cloud & Office 365 Solutions: PowerApps, Automate, SharePoint, and user onboarding.

    • Process Improvement & Training: Developing user-friendly solutions and training staff to adopt new technologies.


 What I bring to your business:

  • Strong problem-solving and customer service skills.

  • Proven leadership experience managing IT teams and volunteer organizations.

  • Bilingual communication (English – Professional, Spanish – Native).

  • Adaptability to new tools, frameworks, and fast-paced environments.

I am committed to delivering efficient, scalable, and results-driven IT solutions that keep your systems running smoothly and your team focused on what matters most.

About

$10/hr Ongoing

Download Resume

I am a Systems Engineer and IT Specialist with over 10 years of experience delivering reliable technical support, system administration, and technology solutions for businesses and academic institutions.

My expertise covers:

    • IT Support & Help Desk: Troubleshooting hardware, software, and networking issues.

    • System & Server Administration: Windows Server, antivirus consoles, structured cabling, MySQL & PostgreSQL databases.

    • Web Development & Management: WordPress, Joomla, PHP, Java, .NET, IIS administration.

    • Cloud & Office 365 Solutions: PowerApps, Automate, SharePoint, and user onboarding.

    • Process Improvement & Training: Developing user-friendly solutions and training staff to adopt new technologies.


 What I bring to your business:

  • Strong problem-solving and customer service skills.

  • Proven leadership experience managing IT teams and volunteer organizations.

  • Bilingual communication (English – Professional, Spanish – Native).

  • Adaptability to new tools, frameworks, and fast-paced environments.

I am committed to delivering efficient, scalable, and results-driven IT solutions that keep your systems running smoothly and your team focused on what matters most.

Skills & Expertise

Chat SupportCommunication SkillsComputer RepairComputer TechnicianCustomer EngineeringDesktop SupportEmail SupportEngineeringHelp DeskIT Service ManagementManagementNetworkingSoftware DevelopmentTechnical SupportTrainingWeb Support

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