"Reliable IT Support & System Administration | Problem-Solver | Remote Tech Solutions"
I am Yull Ramirez, a Systems Engineer with more than 10 years of experience in IT support, system administration, and technology implementation for businesses and academic institutions.
Throughout my career, I have coordinated help desk operations, managed servers and databases, implemented Office 365 solutions, and delivered user training. I specialize in troubleshooting and providing fast, effective solutions that improve processes and keep systems running smoothly.
My skills include:
IT Support & Help Desk (remote and onsite)
Server & Database Administration (Windows Server, MySQL, PostgreSQL)
Web Development & Management (WordPress, Joomla, .NET, Java, PHP)
Office 365 & Cloud Solutions (PowerApps, SharePoint, Automate)
Process Improvement, Training & Documentation
What sets me apart is not only my technical expertise but also my ability to lead, communicate, and adapt. I have also served as a volunteer leader with AFS, where I managed multicultural teams, strengthened my organizational skills, and developed a global perspective.
I am bilingual (Spanish native, English professional working) and passionate about using technology to help businesses and individuals achieve their goals. If you are looking for a reliable, results-driven IT professional, I would be glad to support your projects.
Work Terms
🔹 Work Terms
Hours of Operation: Flexible availability; I can adjust to different time zones to meet project needs.
Communication: I am available through Guru, email, and instant messaging. I believe in clear, professional, and timely communication.
Payment Terms: Milestone-based or hourly, depending on project scope. I am open to long-term or short-term contracts.
Collaboration Style: Proactive, detail-oriented, and client-focused. I always prioritize efficiency, quality, and client satisfaction.
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