All Services Other Quality Assurance $8/hr · Starting at $25 I can do audit calls or emails/chats from the agents' interaction with the customer. I could provide qualitative audits, coach the agents and create action plans in order to address the areas of improvement that were observed during the interaction. About $8/hr · Ongoing Download Resume I can do audit calls or emails/chats from the agents' interaction with the customer. I could provide qualitative audits, coach the agents and create action plans in order to address the areas of improvement that were observed during the interaction. Skills & Expertise CreativeEmail ServicesPhone SupportPlanningQualitative Research 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Web Application DevelopersMicrosoft Excel ExpertsOffice AssistantsPlannersData ManagersTechnical Support SpecialistsMicrosoft PowerPoint ExpertsData CollectorsCustomer Service RepresentativesMicrosoft Windows ExpertsWeb DevelopersData EncodersQualitative ResearchersBilling ServicesAppointment Setting ServicesSoftware DevelopersTeam Management ExpertsDesktop Support SpecialistsAnalytics ExpertsData Analysts