I am working in call center & BPO industry more than 4 years. Virtual receptionists General office: Typing, dictation, preparation and distribution of general office correspondence as well as more complex documents such as spreadsheets. Faxing, mail, email and message services Specialized: Bookkeeping, Transcription, manuscripts, resumes and presentations, PDF creation and conversion, file conversion, scanning and OCR. Marketing: Direct mail campaigns, bulk mailing, fax and email broadcasting, address labels, telemarketing, telesales scripts, conference/exhibit management, newsletter distribution, event/project management. Database Management: Update and maintain database, provide reminder service for appointments, and noteworthy client events such as birthdays. Internet Marketing: General o