Banner Image

All Services

Administrative & Secretarial

Virtual Assistance

Based in the UK, I have a quiet home office equipped with a MAC & PC, printer, scanner, shredder, high speed internet access and VOIP phone that allows me to make and take calls on behalf of my clients. Similar to a call centre or reception phone, it has call waiting, music on hold, transfer, voicemail and conference features, as well as a large display that lets me know which client is being called so I can answer in their preferred telephone greeting. This is perfect for your call answering requirements.

Sample VA tasks and responsibilities:

• Answering calls and taking messages from clients and leads
• Replying to general enquiry emails / booking requests
• Implementing a CRM system to track leads and client activity
• Managing diaries and booking in appointments and meetings
• Researching events, competitors, trends and content ideas
• Inputting and sending estimates, invoices and credit notes
• Following up on quote requests and chasing late payers
• Copy typing from scanned manuscript or rough notes
• Creating professional documents ie. invoices and letters
• Designing welcome packs for new clients and events

Skills & Expertise

Appointment SchedulingBookkeepingCall HandlingCopy TypingCRMCustomer ServiceData EntryEmail HandlingEvent PlanningMeeting PlanningResearch

0 Reviews for This Service

This Freelancer has not received any feedback.