I am an experienced virtual assistant who can help you book appointments, manage your calendar, plan travel, and book reservations. I can also take meeting minutes and prepare presentation slides. I am proficient in English, both written and verbal, and I am skilled in the use of Google Workspace and AI tools. Customer-focused professional with expertise in communication, problem-solving, and CRM tools. Experienced in phone, chat, and support. Handled inquiries, resolved issues, and managed client relations at eHealth Africa and Bethel Dental Clinic. Proficient in Microsoft Office, Google Workspace, and ticketing systems. Certified Virtual Assistant with customer support training.