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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant & Ops Consultant

$20/hr Starting at $25

I offer business operation and administrative support to service-based solopreneurs and small businesses. By working closely with various solopreneurs over the past 3 years, I have noticed a common theme... 

Business owners getting bogged down in the day-to-day admin of running the business and not having enough time, energy or inspiration for creating and moving their business forward! 


This is where I come in. I want to help you by focusing on the day-to-day business operations, making sure your business is running successfully so that you have more time to focus on creating and moving your business forward. As a part time Life Coach, I am also a fantastic thinking-partner and brainstormer for working through current challenges and blocks.


I am self-motivated, driven and independent. I notice inefficiences and put systems and processes in place to work smarter. My background in hospitality means I value the customer relationship first and weave this perspective into all touch points of the business. My clients give me a general run through of how they have been managing their admin and operations. I then step in. If you are open to it, I suggest practical and more efficient ways of managing your operations, plugging in tech based solutions if necessary. 


I would love to chat further about your business goals and needs. If you prefer, we can jump on a Zoom call to see how I can be of service.


Examples of services offered to previous clients:

  • Email management and customer support
    • Online course technical support 
    • Social media content creation and community management
    • Influencer research and influencer marketing 
    • Business workflow and process documentation 
    • Canned response creation and documentation
    • Invoicing and billing
      • Creating a customer journey and email templates for each customer touchpoint 
      • Day to day project management using Asana / Trello / Notion
      • Mailchimp email newsletter creation

About

$20/hr Ongoing

Download Resume

I offer business operation and administrative support to service-based solopreneurs and small businesses. By working closely with various solopreneurs over the past 3 years, I have noticed a common theme... 

Business owners getting bogged down in the day-to-day admin of running the business and not having enough time, energy or inspiration for creating and moving their business forward! 


This is where I come in. I want to help you by focusing on the day-to-day business operations, making sure your business is running successfully so that you have more time to focus on creating and moving your business forward. As a part time Life Coach, I am also a fantastic thinking-partner and brainstormer for working through current challenges and blocks.


I am self-motivated, driven and independent. I notice inefficiences and put systems and processes in place to work smarter. My background in hospitality means I value the customer relationship first and weave this perspective into all touch points of the business. My clients give me a general run through of how they have been managing their admin and operations. I then step in. If you are open to it, I suggest practical and more efficient ways of managing your operations, plugging in tech based solutions if necessary. 


I would love to chat further about your business goals and needs. If you prefer, we can jump on a Zoom call to see how I can be of service.


Examples of services offered to previous clients:

  • Email management and customer support
    • Online course technical support 
    • Social media content creation and community management
    • Influencer research and influencer marketing 
    • Business workflow and process documentation 
    • Canned response creation and documentation
    • Invoicing and billing
      • Creating a customer journey and email templates for each customer touchpoint 
      • Day to day project management using Asana / Trello / Notion
      • Mailchimp email newsletter creation

Skills & Expertise

Account ManagementAdministrative AssistantCopy and PasteCustomer AdvocacyCustomer ServiceData AdministrationEditingEmail HandlingEmail ServicesEmail SupportFormat & LayoutFreshdeskManagementMs ExcelMs WordNewslettersOrder ProcessingPDF DesignPhoto and Image EditingProduct DescriptionsResearchSchedulingTravel PlanningVirtual Assistants

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