Handled confidential information with discretion.

Facilitated communication between managers, employees, customers, vendors, and other stakeholders.

Conducted online searches to locate relevant resources or information requested by clients or colleagues.

Processed invoices in accordance with company policies.

Developed and maintained customer relationships, ensuring a high level of customer satisfaction.

Compiled data from multiple sources to create comprehensive spreadsheets for analysis.

Interfaced with vendors to coordinate purchases and schedule delivery.

Coordinated webinars and virtual meetings via Zoom or Webex platforms.

Directed agreements, contracts and invoices through appropriate signature process.

Scheduled video teleconferences for training sessions and meetings.

Wrote reports and correspondence from dictation and handwritten notes.

Performed research tasks related to projects or initiatives assigned by management team.

Posted ads on client's behalf to assorted web pages.

Maintained an up-to-date filing system to ensure easy access to documents when needed.

Supported clients through personal document management, calendar organization and collateral preparation for meetings.

Created detailed reports for executive staff on project progress and task completion.

Reviewed and updated client correspondence files and scheduling database.

Created, maintained and entered information into databases.

Utilized automated systems to initiate and complete service orders and handle client and customer requests.

Managed calendars and organized travel arrangements for executives.

Assisted in the preparation of presentations, documents, and other materials needed for meetings.

Maintained databases with current contact information and updated records when necessary.

Answered telephone calls and emails to take messages, provide information and schedule appointments.

Utilized Microsoft Office Suite proficiently for document creation, editing purposes.

Executed travel arrangements on behalf of client by researching and booking flights, accommodations and rental cars.

Responded to emails in a timely manner while providing accurate information.

Scheduled appointments and managed meeting agendas.

Proofread documents prior to their submission or distribution.

Prepared expense reports using QuickBooks software.

Wrote, edited and proofread articles and press releases.

Created images and content to post to company's social media pages.

Utilized electronic filing systems to maintain electronic and paper files.

Organized various events such as conferences, seminars, workshops.

Answered incoming calls promptly and efficiently routed them to the appropriate personnel.

Provided administrative support to ensure efficient operation of the office.

Composed and drafted outgoing correspondence and reports for personnel.