Employer Resources

What Is the Most Important Skill for Starting a Business?

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There’s not just one important skill for starting a business; there are lots of them. As a small business owner, you’re required to wear many hats: chief executive officer (CEO), human resources (HR), accounting, marketing, customer service representative, and more. It’s important, then, to have a mix of skills relevant to your startup business’s focus. That way, you can effectively lead a team and manage your business on a path to success.


Business owners need to communicate with many different people, so it’s essential to have clear and effective communication skills. This doesn’t just apply to face-to-face interactions but also via email and video conferencing, whether it’s with one person, a group, or a crowd.

Team Management

You can’t run a successful business without a good team. And you can’t build an efficient workspace without team management skills. This encompasses everything, such as hiring the right people, managing day-to-day productivity, and motivating employees to work to their best ability. 

The great thing about building teams nowadays is that location doesn’t always matter. You can employ the best talent to work remotely worldwide, even if you want to hire independent contractors as a sole proprietor.


Leadership means setting a good example that inspires employees to be productive and stay motivated. A good leader is proactive and solution-oriented, knowing how to properly delegate tasks and make smart decisions for maximum efficiency.

Financial Literacy

Money is the lifeblood of all businesses. A person can’t handle a startup without a basic understanding of economics, accounting, and budgeting. You must know the concepts of profits and losses, along with how to properly manage, track, and project finances for your business.

Strategic Planning

A business without a strategy is bound to fail. A business owner must know how to strategically plan product launches, growth tactics, and marketing schemes to drive the business in a profitable direction. You must have good data analysis skills to back up decisions with informed inferences.

Sales and Marketing

Even the most high-quality product won’t sell if there’s not an effective sales or marketing campaign to communicate its value proposition to its target market. Promotions may be intimidating, but you can hone your sales and marketing skills by staying in tune with your customers and keeping up to date with trends. If you don’t feel comfortable doing your marketing yourself you can look at hiring a Google Ads expert.

Customer Service

Businesses exist to serve their customers, so a business owner must know how to listen and learn from the feedback of its consumers. Additionally, you must know how to communicate with them properly.


Many negotiations happen in business, and being ahead of the game means knowing how to bargain deals and decisions in a way that is beneficial to your business. Practice your negotiation skills and always be grounded in the value of your business, never settling for less.


It’s important to build a diverse network of investors, mentors, experts, employees, and customers. These people hold a treasure of advice and insights that you can apply to improve and grow your business. Having excellent networking skills, i.e., being able to connect with people on a professional level and seeking out these opportunities, is key for any business owner.

Time Management

Being a business owner comes with seemingly endless to-do lists. Without time management skills, it will be difficult to complete tasks, which may hinder the rapid success of your business. Know how to work smarter, not harder by incorporating programs such as ERPNext. This work ethic is an important one that any good boss will inspire their employees to follow.


Not everyone has the stomach for running a business. You must have the emotional intelligence, gut, and grit to survive the challenging and ever-evolving industry. Stay adaptable by being curious, keeping up with the latest tech, and learning how to compromise. 

The skill of adaptability also includes constantly honing all the important business skills. There are learning opportunities everywhere. All you must do is be open to these lessons and use them to improve your business and yourself as a business owner.

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