We have a process in place from Contract signing, Train the Trainer, Hiring, On boarding , IT Setup and Going Live
We have a State of The Art Call center with Excellent IT Infrastructure an
With Acura as your business partner, you can simplify the way you go to market and use contact communication services that are highly attractive to your customers.
We provide great inbound/outbound customer support programs that handle a wide range of service needs from answering queries, product requests, cold calling, lead generation and account inquiries. We deploy the optimal mix of live agents as well as back office support to meet performance objectives.
We can support all of your customer service channels including voice, live chat, email and text messaging.
We can provide a 24/7 service and will make sure that “Not a single call is missed” – This would help increase your ROI and would allow you to monitor your results and manage your business most effectively.
Founded: 2012
Work Terms
We as a company come with a great background and have a particular format from contract signing to train the trainer, Agents training and Go Live format.