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Skills

  • Alternative Dispute Resolution
  • Buildium
  • Call Center
  • Customer Service
  • Customer Support
  • Email Support
  • Management
  • Podio
  • Property Management
  • Real Estate
  • Technical Support
  • Virtual Assistants

Services

  • Pro Property Management

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I have eight years of experience working as Virtual assistant ,assisting U.S, UK and Australian organizations. I am real estate expert, property manager i have worked on Appfolio, Buildium,Show Mojo ,...

    Alternative Dispute ResolutionBuildiumCall CenterCustomer ServiceCustomer Support

About

I'm Dedicated to Work and Determined to Grow. I Imagine, I Innovate, I Improve and I will Inspire. You can trust my writing and speaking skills and Critical Thinking.

I have two years of experience working in a Pharmaceutical company in my hometown, there I have been trusted with many responsibilities such as being an assistant accountant, store manager , sales rep , customer care manager and also provided booking services . My background in studies helped me with it.
I have done BSC in Business Administration from University of London, all my education have been in English, which surely will help me here.
I am enthusiastic, reliable and hardworking individual with over 2 years of experience giving professional, efficient and high quality service to various local call center companies.
My experience includes communicating with clients over phone and via email. I am a Multilingual - English and Urdu. I honor deadlines, and don't make promises that I can't keep. I am a team player and contribute in whatever capacity i am needed. I look forward to working with you in providing excellent customer service and anything else you may need help with. I am also a real estate expert, property manager for some local people.
I am working as a customer support agent for the last two years. During my two years of experience, I have been trained to Listen patiently, understand the customer problems, gather all the relevant information and address the user concern as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all types of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support queries then you will never regret hiring me.
Now I am looking to work in a diverse environment to enhance my skills even further and work for a longer period of time. I believe that my skills are a perfect fit for working here and I am sure you will not regret your decision about giving me this opportunity.
I have 2 backup internet connections

Work Terms

Skills
- Customer Service
- Customer Support
- Buyer Support
- Product Review
- Virtual Assistance / Administrative Support
- Project Management
- Data Entry
- Web Research
- Finish work in the predefined Time

Communication
•Presentation skills – gained through participation in presentations at university and also enhanced skills in project management and effective communication (report writing and oral presentation).
•Writing skills - developed to a high degree through the rigors of university assignments.

Teamwork and Leadership
•Various projects during university have been based in team settings, where collaboration and co-ordination, along with planning, effective communication and commitment to team goals, have been essential.
•Co-operative project work during my academic career where I was group leader required tact, assertiveness and a sense of humor to achieve a successful outcome.
•I was able to further develop and demonstrate several skills including essentials of team building, leadership and presentation but also show determination and motivation throughout the process of creating a new business venture.

Business Awareness and Problem-Solving
•The combination of studying marketing and management at university and work experience in a variety of commercial environments have given me a clear perspective on the operation of the market and the demands and pressures business face.
•Various assignments and projects during university developed business knowledge and awareness.

Lastly, I just want to say that I am always ready to learn new things and to enhance my skills.
So looking for an opportunity to best utilize my expertise as well as to learn new skills.