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Skills

  • Account Management
  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Management
  • Management
  • Operations Management
  • Order Processing
  • SaaS

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Services

  • Customer Service & Admin Support

    $18/hr Starting at $30 Ongoing

    Dedicated Resource

    Service Overview I provide dependable Customer Service and Administrative Support for businesses that need a detail-driven, organized, and highly responsive professional. With experience across customer...

    Account ManagementAdministrative AssistantClient AdministrationClient AssessmentClient Contact

About

Reliable β€’ Detail-Oriented β€’ Fast Turnaround Customer Service, Virtual Assistance, Admin Support, CRM Management, Data Entry, Client Support, Scheduling & Coordination, HR & Onboarding

πŸ› οΈ What I Can Do for You
Customer Service Support

Respond to customer inquiries

Provide friendly, solution-focused support

Manage escalations with calm, professional communication

Track tickets and updates in CRM tools

Help reduce response times and improve customer satisfaction

Administrative & Virtual Assistance

Calendar scheduling, confirmations & reminders

Inbox triage, message clean-up, and drafting

Data entry with 99% accuracy

Light bookkeeping, record updates, and document management

File organization, spreadsheet creation, and internal coordination

CRM & Platform Management

HubSpot

Salesforce

Insightly

Workday/HRIS systems

Google Workspace & Microsoft Office Suite

Dialpad, Avaya, 8x8 (customer communication platforms)

HR & Onboarding Support (if needed)

New-hire setup and paperwork

I-9 verification and compliance

Background check coordination

Training scheduling and follow-ups

Updating employee files

πŸ’‘ Why Clients Choose Me

Fast response times β€” I stay available and communicate proactively

Highly accurate & detail-oriented β€” mistakes are not an option

Organized multitasker β€” I manage multiple priorities without slipping

Tech-savvy β€” comfortable in CRMs, HRIS, phone systems, spreadsheets, etc.

Friendly, professional communication that reflects well on your brand

Flexible support β€” one-time tasks, ongoing weekly help, or project-based work

πŸ“ž Ideal for Clients Who Need:

A reliable Virtual Assistant

A customer-facing Customer Support Representative

An organized Admin Support Specialist

A detail-oriented HR/Onboarding Assistant

A trusted partner who handles tasks without micro-management

Work Terms

Hours:
Available Mon–Fri, 8 AM–6 PM CST. Fast responses within business hours. Weekends by request.

Payment:
Minimum project budget $50. Work begins when SafePay is funded. Hourly or fixed-rate options available.

Communication:
Clear, friendly, and timely. Preferred via Guru Messages, with optional Zoom/phone calls if needed. Regular updates provided based on project needs.