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Skills

  • English Language
  • Spanish
  • Language Translation
  • BPO
  • Calendar Management
  • Customer Service
  • Email Services
  • Google Apps
  • Grammar
  • Management
  • Phone Support
  • Social Media Marketing
  • Web Development
  • Accounting
  • Admin Assistant

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Services

  • Traslation Services

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am native in both English and Spanish, I have 11 years experience working in bilingual environment and translating training, procedures and policies related to technical knowledge and skills and customer...

    CV WritingEnglish LanguageFrench LanguageGrammarLanguage Translation

  • Virtual Assitant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am offering my services as a virtual assistant, I have experience in people management and client relations, I have assisted Operation Managers and Account Managers within the BPO industry during transition...

    AccountingAdmin AssistantAdministrative AssistantBPOCalendar Management

  • Data entry and web research

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Need a fast type, thorough researcher and advance user of excel, word or google sheets and docs. Don't look elsewhere, I am the person you need.

    Data EntryData ManagementGoogleGoogle SheetsMicrosoft Excel

  • Customer Services Rep Voice,Chat & Email

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide customer service and technical support rep services via voice, chat, email or ticketing system. I have wide experience in both fields within the BPO/Call Center industry for the last 12 years.I...

    BPOCall CenterChat SupportCustomer ServiceEmail Services

  • Transcription

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    English and Spanish transcriptions from audio or video. Timely delivery and good spelling and grammar are guaranteed.

    Audio Post ProductionEnglish GrammarEnglish LanguageEnglish SpellingSpanish

  • Social Media Manager

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I offer my services as Social Media Manager and Community Manager, I have experience in this field, managing facebook fan pages and moderating group community. I can create content, promote it and gather...

    Community ManagementContent DesignContent WritingCookingCreative

About

Experienced CRS & VA, skilled translator, professional and effective Social Media Manager.

I have worked in BPO and Call Center for over 17 years having the experience of provide excellent customer service, to manage people development and drive for results. I am self-motivated, results driven and very organized.
Tech savvy and customer service expert, combined with marketing and finance studies have help me to better understand not only customers but company needs and make my performance succeed.
I have a passion for writing and reading.
I am committed to my work and have high ethical standards.

Work Terms

Hours of operation: Flexible
Payment terms: As per service required, starting at $8/hr

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