Administrative Tasks | VA | Customer Service Representative | Sales | SEO | Social Media Management | Cold Caller | Web Scrapping | E-commerce Customer Support | Service Operations Support

Administrative Support & Virtual Assistance (VA):
Managing emails, calendars, and appointments for smooth business operations.
Handling data entry, CRM updates, and document management to maintain efficiency.
Answering and managing inbound & outbound calls for customer and business communications.
Providing employee support by handling inquiries, scheduling, and internal coordination.
Conducting market research, reports, and presentation creation to assist in decision-making.
Customer Service & Order Processing:
Managing live chat, email, and phone support to ensure seamless customer interactions.
Handling order processing, refunds, chargebacks, and customer disputes professionally.
Enhancing customer satisfaction by resolving complaints quickly and efficiently.
E-commerce Support:
Providing expert support for Shopify, Daraz, Amazon, and eBay store management.
Managing product listings, descriptions, and inventory updates for better visibility.
Handling customer inquiries, refunds, and return policies with accuracy and professionalism.
Social Media Management:
Creating and scheduling engaging posts for Facebook, TikTok, Instagram, Twitter, LinkedIn, Pinterest, Yelp, and Google My Business.
Monitoring engagement, responding to messages, and managing online communities.
Running targeted ad campaigns and analyzing audience insights for business growth.
SEO & Web Scraping:
Front-End SEO: Optimizing website content, headings, and metadata for better rankings.
Local SEO: Optimizing Google My Business, local citations, and maps for location-based searches.
Back-End SEO: Technical optimization, site speed improvements, and schema markup.
Performing keyword research and content optimization to improve search visibility.
Extracting valuable data through web scraping for market research and lead generation.
Sales & Cold Calling:
Cold calling and email outreach to generate quality leads.
Following up with potential clients and closing deals professionally.
Schedule appointments for any business with 7 years of experience.

Developing sales strategies to increase conversion rates and revenue.
🚀 Why Choose Me?
✔️ 6 years of experience in administrative support, customer service, and e-commerce.
✔️ Strong attention to detail & problem-solving skills to handle complex tasks.
✔️ Expertise in handling global clients across various industries.
✔️ Results-driven approach to improve efficiency and customer satisfaction.
✔️ Reliable, organized, and deadline-oriented professional ready to support your business.

I’m committed to delivering high-quality work that helps businesses grow. Let’s discuss how I can contribute to your success!

Let's connect.

Work Terms

✅ Availability: Open to both short-term and long-term projects. Working hours are flexible and can be discussed as per project needs.
✅Business Support: I always support with knowledge, experience, exploration, learn, and hard work.
✅ Communication: Preferably via Guru, WhatsApp, or Teams for smooth coordination.
✅ Confidentiality: All client information and project details are kept strictly confidential.
✅ Payment: I accept hourly, fixed-price, or milestone-based payments.

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