Expert Chat-Email - Expert Credit Repair Processor
Expert in credit repair - Having 6 years of experience in credit repair - Removing negative accounts via legal method CFPB - FTC. CRM used - Clickfunnels - Dispute Fox - CRC (The credit repair cloud) - Disco
I am an expert of chat and email handling. I have 6 years of experience in chat and email handling of US, UK and Australian customers. I am very much proficient in shopify. I have handled replacements and refunds in shopify. I use to send invoices to customers if required. I use to add discounts if required. I have used Zendesk, Gorgias, Freshdesk and SmarterTrack. I have great phone skills as well.
I have 4 years of experience with an IT company as well where I use to trouble shoot problems and guide the customers in the right direction. I have overall 10 years of experience in customer handling. I just love customer support. I enjoy helping and guiding customers in the right direction. I am a technical person and a problem solver.
* Chat - SMS - Email Support - Phone Support
* Shopify
* Asana
* Trello
* Slack
* Airtable
* WordPress Administration
* Trouble Shooting Computer Hardware and in Windows
* Drivers and Software Installation
* Creating Backup and Restoring Backup
* Printer Installation, Printer Sharing & File sharing in Work-group
* Multitasking, Hard Worker, Reliable and Honest
* Team-viewer skills
* Ms Office