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Skills

  • Bookkeeping
  • Calendar Management
  • Customer Support
  • Email Management
  • Email Services
  • Email Support
  • Executive Assistant
  • General Virtual Assistant
  • Help Desk
  • It Service Desk Engineer
  • Microsoft
  • Small Business
  • Technical Support
  • Travel Planning
  • Virtual Assistants

Services

  • Executive and General VA

    $5/hr Starting at $200 Ongoing

    Dedicated Resource

    I offer high-level virtual support to entrepreneurs and small business owners by managing schedules, coordinating travel, assisting with client interactions, resolving basic technical issues, organizing...

    BookkeepingCalendar ManagementCustomer SupportEmail ManagementEmail Services

About

You’re Busy Building a Business — I’ll Handle the Rest. Executive & General Virtual Assistant for Entrepreneurs & Small Business Owners Overwhelmed by email, calendars, customer issues, an

I’ve always believed in the power of being the steady hand behind the scenes — the one making sure nothing falls through the cracks, even when things get busy. That belief shaped my career and led me to become the Virtual Assistant I am today.

I started my professional journey in the IT field, where I worked as an IT Service Desk Engineer at Zuellig Pharma. There, I learned to solve problems under pressure, support users remotely, and manage systems like Active Directory, Microsoft 365, and VPNs. That role taught me more than just tech skills — it taught me patience, structure, and how to listen closely to what people need, even when they’re stressed or overwhelmed.

From there, I transitioned to customer support and email-based roles at Orbio World, where I quickly rose to become a Senior Agent. I worked on high-priority tasks like dispute resolution, customer escalations, and legal-related concerns. These experiences sharpened my attention to detail, strengthened my communication, and deepened my understanding of service excellence. I became someone others trusted with critical, time-sensitive work.

But I realized I wanted more flexibility — and more purpose.

That’s when I decided to build a career as a freelance Executive and General Virtual Assistant. I completed a certified AI-powered Virtual Assistant program, gaining practical skills in admin, task management, client coordination, basic bookkeeping, and travel planning. I’ve combined those tools with my real-world experience to support entrepreneurs and small business owners who need someone reliable, organized, and capable behind the scenes.

Work Terms

Availability & Hours
I work Monday to Friday, depending on your preferences about time.
Occasional weekend or urgent task support may be discussed in advance.
Full-time and flexible hourly packages available based on your needs.

Communication
Primary communication via email and WhatsApp

Payment Terms
Payments accepted via PayPal or Bank