Virtual Assistant | Customer Support Specialist | Administrative Expert
Virtual Assistant | Customer Support Specialist | Administrative Expert
With 13 years of experience as a Virtual Assistant, I support entrepreneurs, executives, and growing teams by streamlining operations, organizing workflows, and delivering reliable, high-level administrative support. My focus is simple: help you work smarter, stay organized, and operate with clarity.
Throughout my career, Iβve managed diverse tasks with precision, consistency, and a solutions-first mindset. My expertise includes:
πΌ Core Skills
βοΈ Customer Service β Professional handling of customer inquiries, complaints, and support via phone, email, and chat.
βοΈ Virtual Assistance β Providing reliable and efficient administrative support for daily operations. Overseeing office tasks, record-keeping, and workflow coordination.
βοΈ Email Management β Organizing inboxes, responding promptly, and maintaining professional communication.
βοΈ Project Management β Planning, executing, and monitoring projects to ensure timely completion.
βοΈ Internet Research β Conducting accurate and efficient online research to support business needs.
βοΈ Lead Generation & Outreach Management β Researching prospects, managing outreach campaigns, and nurturing leads.
βοΈ Calendar Management β Scheduling, rescheduling, and organizing meetings and appointments.
βοΈ Data Entry β Accurate and fast entry of data into systems and spreadsheets. Maintaining and updating business databases for accuracy and efficiency.
βοΈ E-commerce Management β Managing online stores, including product listings, processing, tracking, orders, and returns.
βοΈ CRM Management β Handling customer relationship management systems for client engagement.
βοΈ Invoicing β Preparing, sending, and managing invoices and payment records.
βοΈ Personal Task Management β handling day-to-day errands, reminders, travel planning, gift buying, reservations, and life organization to reduce stress and save time
π Why Work With Me?
β 13 years of professional virtual assistance
β Clear, proactive communication
β Highly organized, detail-oriented, and efficient
β Skilled in Google Workspace, Microsoft 365, CRMs & productivity platforms
β Trusted by global clients for reliability, confidentiality, and seamless support
π Educational Background:
Bachelor of Science in Commerce, Major in Entrepreneurship β De La Salle University, Philippines (recognized as a Center of Excellence).
If youβre looking for a modern, dependable, and solutions-driven Virtual Assistant to elevate your operations, Iβd love to connect.
π© Message me to get started.
Work Terms
Hours of operation: Available 20-40 hours per week
Payment terms: Paypal
Communication: Direct message, Teams, Google Meet, Whatsapp
Attachments (Click to Preview)
-