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Skills

  • Branding
  • Marketing
  • Planning
  • Research
  • Concept Development
  • Customer Service
  • Data Management
  • Hospitality Consulting
  • Sales
  • Analytics
  • Benefits Administration
  • Budgeting
  • Campaign Planning
  • Construction
  • Consultant

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Services

  • MARKET RESEARCH

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    HOSPITALITY MARKETING TAILORS How do travellers perceive your brand or destination, and is that value appealing enough for them to become paying customers? Hospitality marketing shapes these perceptions;...

    BrandingConcept DevelopmentCustomer ServiceDirectorFood & Beverage
  • MARKET STUDIES

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    WHO,WHERE, WHEN AND HOW. KNOW IT ALL ABOUT YOUR TRAVELLER We dig deeper. We deepen the traditional demographic and behavioural analysis, by studying the activities, interests and opinions of effective...

    Benefits AdministrationBrandingCampaign PlanningCustomer ServiceData Management
  • ONLINE REPUTATION MANAGEMENT

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Online Reputation is today one of the main drivers of rates, brand value and asset value. With immediate effect, greater online reputation generates more demand volume, more trust and more willingness-to-pay,...

    BrandingContent WritingData ManagementManagementOnline Reputation Management
  • CONSULTING

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Either for opening a new property or revamping an existing one, our working method starts from a global database of product concepts and brands, down to destination specific research for demand and offer,...

    AnalyticsBrandingBudgetingConcept DevelopmentConstruction

About

Exceed expectations!

WE ARE a society of consultants with address and main office in Pico island, which combines talent in big data analysis, new media and business & administration with one factor in common: an everlasting passion and extensive operational experience in Hospitality.
Altogether we sum over 100 years of hospitality experience working with the best-in-class. Planning, promoting, selling, taking down bookings, meeting-and-greeting, hosting, problem-solving, billing, ... - we have done it all, across four continents to set the base for the service we now offer. We have a deep understanding of the challenges and needs of the hospitality decision makers to return the best results with the given resources. And we are here to share that burden.
Today the transformation which the hospitality industry is going through presents new challenges in customer relationship management, reputation management, security and many other fields. There is no silver bullet solution for all these but you can certainly be with us as the front-runners of this journey.