Helping clients save time, stay organized, and achieve more through reliable virtual support. I'll be your behind-the-scenes partner for getting things done.

I am jam, I work as an admin assistant.

In 2023, I had an exceptional experience with customer service through chat and e-messages. Managing customers' emotional requests, processing refunds and replacements, tracking deliveries, and offering promotional discounts. I am capable of making challenging decisions and possess the maturity and patience to manage business issues.

As of today, 2025, I've worked as an administrative assistant at the National Center for Mental Health, under the Claims Unit. The company may sound familiar, but yes, it is a psychiatric hospital. Processing claims, record management, data entry, coordination with officers to other offices, monitoring and updating accounts receivable report, and customer assistance. I am using software like google workspace and microsoft to work efficiently and effectively in a company.

I am also an entrepreneur graduate, and from there, I learned how to manage a business from scratch. In God's grace, my sister and I started a small, customized cake business in our home during the pandemic, and we have managed to operate it to this day. Taking and scheduling customers' orders with complete details via the Blue app thus using google calendar and keeps to record and track customers order, designing shop layout and packaging to reflect brand identity, and creating marketing strategies (social media, promotions, loyalty programs).

My experience in this kind of job allows me to open new opportunities for client who need to lighten their workload. I am excited to share my skills and the knowledge I've gained as an entrepreneur.

Adopting an entrepreneurial mindset allows me to perceive challenges as opportunities for growth, benefiting both myself and the clients assets.

Here's the list of what I can do for you, and if you have more aside from the list below, no need to worry because I can ace them for you.

Administrative Support - Calendar and electronic mail management, data entry, document organization, report preparation.
Customer Service - Chat and online correspondence support, order tracking, refunds or replacement, and customer issue resolution.
Business Operations - Order scheduling, account monitoring, workflow organization, and process improvement.
Marketing Assistance - Social media content ideas, promotions, and basic campaigning tracking (CapCut, Canva).
Tech-Savvy - Proficient with Google Workspace, Microsoft Office, social media tools, and order management apps.

If you're ready to lighten your workload and work with someone who treats your business like their own, let's connect. I'm available to start immediately.

Work Terms

Hours of Operation
Monday – Friday: 9:00PM – 12:00 AM (GMT+8)
Saturday – Sunday: Closed (but available for urgent tasks upon request)

Payment Terms
• Hourly
• Accepted payment methods: PayPal, GCash, Bank Transfer
• Projects can be milestone-based or hourly, depending on agreement

Preferred Communication Style
• E-mail for formal communication and task details
• Chat (Guru messages or other preferred apps) for quick updates
• I aim to respond within 24 hours on business days