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Skills

  • Administrative Assistant
  • Appointment Setting
  • Backgrounds
  • BPO
  • Career Development
  • Communication Skills
  • Creative
  • Customer Service
  • Email Services
  • Environmental Industry
  • Microsoft
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Office Assistant

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Services

  • Senior Customer Service Representative

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have five years Customer Service Experience and is well versed using MS Office/Excel and Powerpoint. My background lies in successfully maintaining superior customer relationships and providing outstanding...

    BackgroundsBPOCareer DevelopmentCommunication SkillsCreative
  • Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    ...

    Administrative AssistantAppointment SettingEmail ServicesSchedulingVirtual Assistants

About

My main goal is to help small businesses and owners "get the work done".

Hey there! My name is Jaycee De Guzman. My main goal is to help small businesses and owners "get the work done". I am an expert at juggling multiple tasks. This usually includes email management, customer service management through phone calls, social media management, executive administration support, invoicing, client management and basic graphic design. I am very persistent and I love to negotiate. These are my core strengths I believe. From a persistence point of view, my performance has been praiseworthy for 6 years in a row now as Customer Service Rep and as Virtual Assistant. My previous clients and managers would surely vouch for the fact that I am a consistent performer.

Here are the services I can commit to you. Additionally, you can also check my portfolio from the link below. Email Management/Filtering Marketing Newsletters
• Customer Service ( taking inbound and outbound calls)
• Data Entry
• Calendar Confirmation and Booking Appointments (via Google Calendar)
• Following up with clients/customers (thank you and reminder emails)
• Calendar Management File Management (organizing files using Dropbox or Google Drive)
• Creating Basic Graphic Design using Canva or Adobe Photoshop
• Personal errands (purchasing gifts for loved ones/family members online)
• Hotel and Flight Booking
• Creating basic reports (reports on weekly tasks, deliverables, sales)
• Preparing Slideshows for Webinars or Presentations Recruitment and Outsourcing Management
• Social Media Management (Facebook, Twitter, LinkedIn, Youtube, Instagram, etc.)
• Manage your Blog (Basic WordPress Management)
• Blog Management including writing posts
• Editing Services Filter and reply to comments on your blog
• Other virtual services, as available

MICROSOFT OFFICE | ADOBE ACROBAT | OUTLOOK | GOOGLE DOCS | GOOGLE DRIVE | ZOHO CRM

Portfolio: https://www.dropbox.com/s/xgvs1tnu2tt0i7p/Jaycee%20De%20Guzman%20-%20Portfolio.pdf?dl=0

Work Terms

More than 30 hrs/week
Response time

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