Professional e-commerce and General Assistant
Professional Virtual Assistant E-commerce Management, Team Leadership & Back-Office Support
With over seven years of experience managing Amazon, eBay, and Shopify e-commerce accounts, I specialize in optimizing online operations and providing comprehensive back-office support to businesses. Beyond individual execution, I have successfully led and trained teams of virtual assistants, ensuring efficiency, high-quality service, and sustainable business growth.
Throughout my career, I have built a reputation for delivering reliable, results-driven, and detail-oriented support that clients highly value. My ability to streamline workflows, uphold excellence, and mentor others has directly contributed to business success and operational scalability.
Core Competencies
✔ E-commerce account management & optimization
✔ Leadership in team coordination & training
✔ Strong organizational & workflow management skills
✔ Adaptability & problem-solving in high-pressure environments
Technical Proficiency
I have expertise in a variety of industry-standard tools and platforms, including:
- Financial & Productivity Tools: QuickBooks, Google Sheets, Docs, Slides, Forms, Google Drive
- E-commerce Platforms: Amazon Seller Central, eBay, Shopify
- Creative & Design Software: Adobe Photoshop, Adobe Illustrator
- Customer Support & Workflow Management: Zendesk, various e-commerce support tools
I am dedicated to helping businesses scale efficiently by providing strategic virtual assistance and leadership, ensuring seamless execution and enhanced productivity.
Work Terms
Availability:
- Operating hours: Monday to Friday, 10am to 7pm PH Time, with limited availability on weekends by prior arrangement.
- I am available for both short-term and long-term projects, with flexible working arrangements to meet client needs.
Communication:
- Primary contact via Guru messaging
- Regular updates and progress reports to ensure transparency and alignment with client expectations.
Payment Terms:
- Preferred payment method: Guru SafePay for secure transactions.
- Payments due upon completion of agreed milestones or project delivery unless otherwise arranged.
- No upfront payments required, but larger projects may require an initial deposit.
Project Deliverables:
- All work will be completed with professionalism, attention to detail, and confidentiality.
- Turnaround times are discussed prior to project commencement and adhered to strictly.
- Revisions are provided as per agreed scope, ensuring client satisfaction.
Confidentiality & Data Security:
- All client information and materials are handled securely and kept confidential.
- Non-Disclosure Agreements (NDAs) can be signed upon request.
Cancellation & Refunds:
- Cancellations should be communicated in advance; reasonable notice appreciated.
- Refunds are considered for incomplete work or projects canceled before any substantial progress.
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