Banner Image

Skills

  • Admin Support
  • Administrative Assistant
  • Call Center
  • Customer Service
  • Management
  • Program Management
  • Project Management
  • Project Planning
  • Sales
  • Team Management
  • Virtual Assistants

Services

  • Project Manager and Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a highly motivated, versatile and well experienced individual looking for new opportunities to leverage my 10 years of experience on team handling, project management and customer service. I previously...

    Admin SupportAdministrative AssistantCall CenterCustomer ServiceManagement

About

Highly experience project manager and customer service professional.

SixEleven Global Services and Solutions |
Program Manager 2014 – 2017
As a program manager, I handle different projects. I always get in contact with our clients on a regularly and make sure that the run with the projects I am managing is smooth and has no problems. Making sure that targets are achieved and client concerns are addressed if there are.

HireYourVirtualAssistant - 2013-2017 - A virtual assistant company providing offshore services for clients all over the world. Was able to handle different clients from blogging, social media, and customer service and make sure all tasks are delivered in time with lesser issues and client complaints.
I was able to handle 2 ecommerce online stores. One online ecommerce store was based in NY. They are an online store and also stores and we have catered on doing customer service for them for phone support, email support and chat support. We have operated 24/7 shifts especially on Major US
holidays, season openings, Black Friday and Cyber Monday.JAN LLOYD GALLO
The second is based on Australia, a full women’s online store. We mainly focused on doing customer service for email and chat support. We regularly receive emails and chats for inquiries, shipping updates, information update, cancellation of orders and refunds for returns.

Work Terms

US time zone as specified