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Skills

  • Administrative Assistant
  • Amazon
  • Billing
  • Chat Support
  • Customer Retention
  • Customer Service
  • Data Entry
  • Email Support
  • Leadership
  • Microsoft Excel
  • Office Assistant
  • Phone Support
  • Sales
  • Technical Support
  • Virtual Assistants

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Services

  • Virtual Assistant Expert

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    You and your business needs a virtual assistant expert and I can support you all the way and lead it to success. I worked for a Business Process Outsourcing company as a customer service/technical/billing/sales...

    Administrative AssistantAmazonBillingChat SupportCustomer Retention

About

You and your business needs a virtual assistant expert and I can support you all the way and lead it to success.

I worked for a Business Process Outsourcing company as a customer service/technical/billing/sales chat specialist for 9 years for a US account. I resolve all technical, billing and sales inquiries. I worked as a floor support or officer in charge and was trained for leadership development. Also, I have almost 2 years experience as a retention specialist for dial up internet account. I worked in an office environment for 4 years as a logistics supervisor and mainly process orders, communicate directly with international clients and deliver goods to local customers.

Throughout the years of my experience, I have learned to know the product well, show empathy, be keen to details, work with minimum supervision and multitask. This taught me to be patient, dedicated and always have a positive mindset.

Work Terms

I work during weekdays. If needed, I also render overtime during weekends. I prefer a long term contract to be paid through Paypal.