Fractional COO | Building Teams & Systems | Driving Profitability

I help founders turn operational chaos into clarity — building the systems, teams, and dashboards that drive profitable, predictable growth.

As a Fractional COO and Operations Systems Builder, I partner with CEOs to create the structure that lets them work on the business, not inside it. My focus: measurable outcomes, faster execution, tighter accountability, and higher margins.

Over the past decade, I’ve led operational transformation across Fintech, E-commerce, Q-commerce, and SaaS, helping teams achieve:

🚀 Scaled operations from 10 → 250+ people in under a year
📊 Reduced cycle times by 40% through automation and SOPs
💰 Built profitability dashboards connecting performance to ROI & ROAS
🌟 Maintained 90%+ NPS and CX metrics through training and accountability

Core Strengths:

🧩 Building SOPs, playbooks, and workflows that remove chaos and create consistency
⚙️ Implementing automations with n8n, ClickUp, Notion, Zoho, Jira, Confluence, Freshdesk, Bitrix24, and Zendesk
📈 Creating real-time visibility into revenue, expenses, and ROI
💬 Designing 5⭐ Customer Experience systems that scale
🧠 Acting as the founder’s right hand, turning strategy into measurable execution

Why Clients Work With Me:

✅ Scaled a 10-member team to 250+ without losing efficiency
✅ Built profit-linked performance systems across functions
✅ Partnered directly with CEOs on budgeting, accountability, and discipline
✅ Sustained 90%+ NPS and KPI performance across industries
✅ Plug-and-play execution with minimal onboarding friction

I don’t just manage operations — I build self-sustaining, efficient systems that give structure, momentum, and visibility for long-term growth.

💬 Ready to remove bottlenecks and scale profitably?

Let’s talk — I’ll map out your first 30-day operations optimization plan in our initial consultation.